Veronica Hahn
Lincoln,NE
Summary
Dedicated Registered Nurse with 15 years of diverse nursing experience, actively pursuing a role within the Professional and Occupational Licensure Investigative Team. Expertise includes nurse paralegal functions, litigation support for medical malpractice, and physician licensure defense, supported by a strong foundation in medical record chronology, deposition preparation, and case management across various specialties such as hospice, neuroscience, and nephrology. Proven ability to leverage critical thinking and comprehensive medical knowledge to conduct meticulous evaluations of medical documentation while ensuring compliance with healthcare regulations. Recognized for effective teamwork, adaptability, and a commitment to continuous improvement in patient care and safety.
Overview
22
22
years of professional experience
Work History
RN Nursing Services Surveyor Consultant
NE DHHS
Lincoln, NE
08.2022 - Current
- Conducted comprehensive surveys to assess healthcare facility compliance with regulatory standards.
- Evaluated patient care practices to ensure alignment with established protocols and best practices.
- Analyzed data from surveys to identify trends and areas for operational enhancement.
- Participated in ongoing professional development opportunities to remain current on evolving industry standards and emerging trends in nursing practice.
- Evaluated nursing documentation for accuracy and completeness, promoting adherence to regulatory standards and best practices.
- Developed strong relationships with key stakeholders at surveyed facilities, fostering open lines of communication that facilitated successful collaboration on improvements efforts.
- Consistently maintained a professional demeanor during high-pressure situations, effectively addressing concerns and facilitating productive discussions among survey team members and facility staff.
- Maintained up-to-date knowledge of federal and state regulations governing healthcare provision, enabling accurate evaluation of facility performance against established benchmarks.
- Effectively communicated complex concepts regarding regulations and best practices to diverse audiences, tailoring messaging to meet the needs of each individual group.
- Conducted detailed investigations of complaints, ensuring prompt resolution and preventing recurrence of issues in the healthcare setting.
- Demonstrated sound judgment when interpreting complex regulations, applying them fairly and consistently during the survey process while maintaining a focus on patient safety.
- Participated in training new nurse surveyors, sharing expertise in survey processes and regulatory requirements to ensure consistent application of standards across all evaluations.
Nurse Paralegal
Cline Williams Wright Johnson and Oldfather
Lincoln, NE
04.2020 - 08.2022
- Conducted legal research to support case preparation and strategy development.
- Assisted in drafting legal documents, including pleadings and discovery materials.
- Collaborated with attorneys to review medical records for case analysis.
- Managed case files, ensuring compliance with legal protocols and timelines.
- Analyzed complex medical data to inform legal arguments and strategies.
- Enhanced attorney understanding of intricate medical terminology through clear explanations tailored to individual backgrounds and knowledge levels.
- Facilitated effective communication between legal professionals, healthcare providers, and clients to ensure understanding of complex medical concepts.
- Collaborated closely with expert witnesses for deposition preparation, resulting in well-informed testimonies that supported case objectives.
- Conducted comprehensive risk assessments for potential legal cases, resulting in a more accurate estimation of case value and likelihood of success.
- Compiled evidence and medical records to provide legal team with information relevant to case.
- Assisted attorneys in winning complex medical malpractice cases through meticulous research and comprehensive case summaries.
- Assisted in the development of persuasive trial exhibits by identifying crucial medical evidence that supported case themes and arguments.
- Streamlined the discovery process by identifying relevant medical issues and organizing supporting documentation efficiently.
- Interviewed clients and witnesses to document information for legal cases.
- Conducted research to provide lawyers with details and information on laws, regulations and relevant trade articles related to medical malpractice, best practice, and professional licensure investigation.
- Collaborated with legal teams to develop case strategies, utilizing extensive nursing knowledge and experience.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Prepared legal briefs, motions, and pleadings.
RN Case Manager
Tabitha Health Care Services
Lincoln, NE
03.2019 - 03.2020
- Provided case management care to home health patients, facility patients, including physical assessments, medication and chronic disease management with diverse population
- Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care
- Communicates general admission information to team members, as required by regulations, and further communicates specific and/or pending needs to the primary nurse assigned
- Ensure the completion of the Hospice admission process, including presentation of the benefits of Hospice, completion of the evaluation visit and enrollment into the program as appropriate
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches
- Helped patients and families feel comfortable during challenging and stressful situations, promoting comfort and reducing compliance issues
- Managed a complex, diverse, high-volume caseload
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions
- Developed and adapted individualized treatment plans according to patient recovery goals
- Provided training and supervision to licensed practical nurses
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems
RN Float Crete Are Physician's Clinic
Bryan Health
Lincoln, NE
07.2018 - 02.2019
- Coordinate flow of patients, phone calls, lab work, and nurse visits to facilitate quality patient care and customer service goals
- Phone triage
- Patient and family education regarding disease process and management
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options
- Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care
- Implemented care plans for patient treatment after assessing physician medical regimens
- Administered different therapies and medications in line with physician orders and treatment plan
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems
Staff RN
Women's Clinic Of Lincoln P.C.
Lincoln, NE
10.2018 - 02.2019
- Performed triage on all incoming patients and determined severity of injuries and illnesses.
- Identified women's health issues and conditions by conducting health screenings and reviewing patient histories.
- Ensured proper documentation
- Chart review and chart preparation for historical data assessment for physician records
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom re occurrence.
- Assessed physical, psychological, physiologic and cognitive status of patients.
- Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
RN Case Manager
Evergreen Hospice
Olathe, KS
05.2017 - 04.2018
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
- Adhered to strict safety measures by carefully determining proper dosages before administering medications.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Provided complete care to home health patients, including physical assessments, medication and chronic disease management.
Senior Nurse
Teva Pharmaceuticals
Overland Park, KS
04.2013 - 06.2017
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Social Media Support involving review of virtual health assistant compliance reporting of serious and non-serious adverse events as well as product complaints for litigation preparation
- Risk assessment and analysis of medications, medical devices in
relation to physician documentation for litigation purposes - Reporting of serious and non-serious events as pursuant to FDA regulations and compliance to reduce risk of litigation, reported to legal team findings
- FDA compliance trainer for new and existing hires regarding legal responsibilities and approved talking points
- Published blog posts for patients and medical professionals as deemed appropriate by legal
- Public speaking and education on pharmaceuticals and disease process, collaborated with physicians and legal team regarding
Staff RN, Vaccination, Infection control manager
Davita
Olathe, KS
10.2010 - 04.2013
- Chronic and Acute Dialysis and Nephrology Unit
- Routine assessments of renal patient acute and chronic
- Triage of patients pursuant to fluid overload, electrolyte imbalance, cardiac arrhythmia and other emergent needs related to renal failure
- Starting and completing therapy, trouble shooting, dialysis complications, IV transfusions, medication administration, proper documentation of patient care
- Collaboration with physician, patient and transplant team for adherence to therapy related to appropriateness of transplant eligibility
- Monitoring and evaluation of equipment to ensure safety of patients and staff according to federal and state guidelines
- Triage of patients pursuant to fluid overload, electrolyte imbalance, cardiac arrhythmia and other emergent needs related to renal failure
- Monitoring and evaluation of equipment to ensure safety of patients and staff according to federal and state guidelines
Radiographer/Mammographer
Johnson County Imaging Center
Overland Park, KS
04.2006 - 01.2009
- Receive patients and explain method of procedures
- Perform radiographer procedures including mammography
- Manage supplies and ensure required equipment available for exams
- Assist radiologist with fluoroscopic procedures, patient prep and post care Patient education
Staff Radiographer
Ransom Memorial Hospital
Ottawa, KS
07.2004 - 04.2006
- Provide Diagnostics, C-Arm, CT exams, for inpatient, outpatient , surgery and trauma.
- Perform radiographic procedures including mammography, CAT scan, MRI, PET, Nuclear medicine
- Triage exams based on critical need.
- Assist radiologist with fluoroscopic procedures, patient prep and post care.
- Facilitated positive care experience for patients, establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
- Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
- Prepared and administered contrast materials, radiopharmaceuticals, anesthetic and antispasmodic drugs for imaging procedures.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
Education
Associate Degree - Nursing
Concord Career College
Kansas City2010
Applied Science Degree -
Sanford Brown College
Kansas City, MO2004
Skills
- RN Nebraska
- Case Management
- Experienced in multiple EMR/EHR
- Expertise in acute care, long term care, surgical and radiology procedures, rehabilitation care, long term, hospice care, pharmaceutical FDA reporting and education, neurology and nephrology
- Chronic and complex disease management
- Chart review and analysis for litigation in medical malpractice and licensure defense
- Excellent investigative and reporting skills
- Legal research, legal citation citation
- Exceptional writer
- Communication skills
- Teamwork
- Proficient in MS Office
- Reporting and documentation
- Litigation support for pharmaceuticals, medical devises, medical applications utilized by medical professionals and patients pursuant to FDA regulations for adverse reporting, medical malpractice, and physician and nurse licensure defense
- Risk evaluation
- Ethics and confidentiality
- Oral communication
- Legal terminology proficiency
- Report analysis
- Case review
- Deposition preparation
- Medical malpractice
- Summary preparation
- Medical record analysis
- Legal terminology
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Critical thinking
- HIPAA compliance
- Medical documentation
- Healthcare regulations
- Interview techniques
- Due diligence
- Data review
- Patient safety
- Clinical assessment
- Incident reporting
- Evidence-based practice
References
References upon request
Timeline
RN Nursing Services Surveyor Consultant
NE DHHS
08.2022 - Current
Nurse Paralegal
Cline Williams Wright Johnson and Oldfather
04.2020 - 08.2022
RN Case Manager
Tabitha Health Care Services
03.2019 - 03.2020
Staff RN
Women's Clinic Of Lincoln P.C.
10.2018 - 02.2019
RN Float Crete Are Physician's Clinic
Bryan Health
07.2018 - 02.2019
RN Case Manager
Evergreen Hospice
05.2017 - 04.2018
Senior Nurse
Teva Pharmaceuticals
04.2013 - 06.2017
Staff RN, Vaccination, Infection control manager
Davita
10.2010 - 04.2013
Radiographer/Mammographer
Johnson County Imaging Center
04.2006 - 01.2009
Staff Radiographer
Ransom Memorial Hospital
07.2004 - 04.2006
Applied Science Degree -
Sanford Brown College
Associate Degree - Nursing
Concord Career College