Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Veronica Hatfield

Modesto

Summary

Compassionate phlebotomist with extensive experience at Memorial Medical Center, excelling in venipuncture and patient care. Proven ability to enhance patient experiences while maintaining HIPAA compliance and specimen integrity. Recognized for training new hires and optimizing lab workflows, ensuring timely and accurate test results in high-pressure environments.

Overview

19
19
years of professional experience

Work History

Phlebotomist

Memorial Medical Center
01.2010 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Performed Venipunctures techniques for all age groups including newborns, infants, pediatrics, adolescents, adults and geriatric patients
  • Respond to all traumas, code blues medical alerts and semi alerts in a timely manner.

Phelbotomist

Madera Community Hospital
01.2009 - 12.2009
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.


Lab Processor

Fresno Regional Medical Center
11.2008 - 05.2009
  • Assisted in training new hires, sharing best practices for efficient lab operations and promoting a positive work culture.
  • Upheld high standards of cleanliness within the laboratory, performing routine cleaning tasks and ensuring a sterile environment for accurate test results.
  • Reduced turnaround time for test results by optimizing workflow and prioritizing urgent samples.
  • Contributed to the development of new testing methods by assisting in research projects and providing feedback on proposed protocols.

Phlebotomist

Madera Community Hospital
04.2008 - 12.2008
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Packaged and shipped specimens to central lab daily.

Courier

Cross Town Couriers
12.2006 - 08.2007
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.

Education

Phlebotomy Technician License -

Fresno City College
Fresno, CA
05-2007

GED -

Madera Adult School
Madera, CA
06-2006

Skills

  • Venipuncture
  • Proficient in EPIC and Misys Software
  • Front Office Management
  • Patient care
  • Specimen handling
  • HIPAA compliance
  • Sample and specimen collection
  • Patient confidentiality
  • Venipuncture expertise

Languages

Spanish
Native or Bilingual

Timeline

Phlebotomist

Memorial Medical Center
01.2010 - Current

Phelbotomist

Madera Community Hospital
01.2009 - 12.2009

Lab Processor

Fresno Regional Medical Center
11.2008 - 05.2009

Phlebotomist

Madera Community Hospital
04.2008 - 12.2008

Courier

Cross Town Couriers
12.2006 - 08.2007

Phlebotomy Technician License -

Fresno City College

GED -

Madera Adult School
Veronica Hatfield