VERONICA HERNANDEZ-TANAKAYA
Whittier,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Permit/ Plan Check Technician
THIENES ENGINEERING, INC
07.2022 - Current
- Providing support to project managers by working closely with consultants and city officials by corresponding to emails, making phone calls and visiting City hall
- Received and submit payments for fees, accurately tracking amounts, issuing receipts and updating computer systems
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Juggle multiple projects and tasks to ensure high quality and timely submittals
- Verified application data and account information against legal documentation to determine accuracy
- Weekly project schedule updates and distribution to clients
Architectural Designer
CALIBER DESIGN
06.2017 - 05.2022
- Interpreted municipal ordinances and building codes and applied to projects to verify compliance
- Utilized AutoCad and Revit to design and present 3D models of proposed locations to clients and stakeholders
- Developed conceptual design presentations, construction documents, and floor plans from concept to plan approval
- Met regularly with clients to understand their needs, collect feedback and resolve issues
- Provide assistance and information to customers via telephone and email
Planning Intern
CITY OF ALHAMBRA
09.2021 - 03.2022
- Providing support to planners by working the public counter, answering telephone calls and responding to emails from residents
- Administering information to property owners, business owners, and the public regarding laws, land use policies, zoning regulations, development standards and City procedures with respect to the submission of plans, processing of applications, and implementation requirements
- Conducted site assessments to verify plan accuracy and feasibility of proposed developments.
Head Waitress/ Bartender
CANDLEWOOD COUNTRY CLUB
01.2010 - 05.2022
- Engaged with customers in friendly conversation to build connections and increase satisfaction
- Trained new staff members on restaurant policies, procedures, and customer service standards.
- Answered customer menu questions and offered suggestions based on individual preferences
Education
Bachelor of Science - Urban and Regional Planning
California State Polytechnic University Pomona
Pomona, CA05.2021
Associates - Architecture
Rio Hondo College
Whittier, CA05.2018
Skills
- Bilingual in Spanish
- Customer service
- Draft design reviews
- Collaboration
- Multitasking and organization
- Creative thinking
- Adobe Suites
- Bluebeam
Timeline
Permit/ Plan Check Technician
THIENES ENGINEERING, INC
07.2022 - Current
Planning Intern
CITY OF ALHAMBRA
09.2021 - 03.2022
Architectural Designer
CALIBER DESIGN
06.2017 - 05.2022
Head Waitress/ Bartender
CANDLEWOOD COUNTRY CLUB
01.2010 - 05.2022
Associates - Architecture
Rio Hondo College
Bachelor of Science - Urban and Regional Planning
California State Polytechnic University Pomona
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