Work Preference
Summary
Work History
Education
Skills
Affiliations
LANGUAGES
Clearances
About PCS - Gettysburg
My Theoretical Orientation
Quote
Timeline
Receptionist
Veronica  Herrera

Veronica Herrera

Graduate Student
Chambersburg,PA

Work Preference

Job Search Status

Not actively looking

Desired Job Title

Clinical Mental Health Counseling InternGraduate Intern

Work Type

Part TimeVolunteer

Salary Range

$0/hr - $1000/hr

Important To Me

Work-life balanceCompany CultureFlexible work hoursHealthcare benefits

Summary

Aspiring Counseling Practicum Student with foundational experience in providing empathetic support and guidance. Demonstrates strong interpersonal skills and a commitment to fostering a supportive environment. Equipped with a relevant educational background and practical skills to effectively assist in counseling sessions and contribute to a team-oriented setting. Eager to apply knowledge and gain hands-on experience in a dynamic counseling setting.

Work History

Cashier

LA MICHOACANA MEXICAN STORE
Chambersburg, PA
08.2020 - Current
  • Provided excellent customer service, addressing questions and resolving issues.
  • Maintained a clean and organized checkout area.
  • Trained new cashiers on register operations and customer service protocols.

Grief Group Co-Facilitator

DREW'S HOPE
Shippensburg, PA
10.2025 - 11.2025
  • Guided group discussions to provide emotional support for teen participants weekly.
  • Collaborated with mental health professionals to develop effective coping strategies for group members.
  • Assessed individual participant needs and tailored group activities to address diverse challenges.

College Intern Administrative Assistant

FIRST START PARTNERSHIPS FOR CHILDREN AND FAMILIES
Chambersburg, PA
08.2022 - 03.2023
  • Organized and maintained filing systems, enhancing document retrieval efficiency.
  • Coordinated meetings and appointments, reducing scheduling conflicts and improving time management.
  • Assisted in creating presentations and reports using Microsoft Office, significantly improving clarity and professionalism.
  • Developed materials for Spanish-speaking families, enhancing community engagement and support for newcomers.

Administrative Assistant

BOPIC, INC.
Chambersburg, PA
05.2020 - 07.2020
  • Organized and maintained comprehensive office records, improving accessibility and reducing retrieval time.
  • Efficiently enrolled children into the program, ensuring accurate documentation and timely processing.
  • Professionally greeted visitors daily, enhancing the welcoming atmosphere of the site.
  • Composed detailed employee time sheets in Excel, streamlining payroll processes and ensuring accuracy.

Education

Master of Science - Clinical Mental Health Counseling

SHIPPENSBURG UNIVERSITY
Shippensburg
05-2027

Bachelor of Science - Human Development and Family Studies

THE PENNSYLVANIA STATE UNIVERSITY
Mont Alto
05-2023

Skills

  • Group Therapy Facilitation
  • Bilingual
  • Problem-Solving
  • Work ethic and integrity
  • Patience and empathy
  • Multicultural competence

Affiliations

American Counseling Association, Active Member, (2025-Present)

LANGUAGES

Spanish: Native/Bilingual Proficiency
English: Full Professional Proficiency

Clearances

  • Department of Human Services Child Abuse History Clearance
  • Pennsylvania State Police Request for Criminal Records Check
  • Federal Criminal History Record Information (CHRI)

About PCS - Gettysburg

Pennsylvania Counseling Services in Gettysburg is an outpatient community mental health clinic that offers mental health and substance abuse services to individuals of all ages and families. As a graduate student, I can participate in individual therapy, group counseling, telehealth services, and professional activities. Intern supervision is provided by qualified clinicians within PCS, depending on your placement location. Supervision occurs weekly for one hour, one-on-one. The clients I will work with include adults and adolescents experiencing varying levels of mental health challenges. Common issues treated are, but not limited to, mental health concerns and adverse experiences such as trauma, panic attacks, anxiety, depression, self-esteem, and body image issues. Treatment options at PCS include outpatient individual counseling, group therapy for substance use disorders (drug and alcohol), and specialized services like referrals for psychiatric evaluations. As an intern, I am integrated into their team through professional activities, including bi-weekly treatment team meetings, collaboration with community partners (Lunch and Learns), and monthly training sessions available across all PCS locations.

My Theoretical Orientation

The counseling process involves a hope- and strength-based collaboration where the counselor is present and empathetic to the client. The counselor is not acting as an expert but rather as a listener for their client. Throughout the therapeutic relationship, the client is heard, seen, empowered, and understood. The counselor recognizes that people face difficult life events and circumstances that can lead to negative thinking and attitudes, which may influence their behavior and create a cycle of rumination and life stressors if left unaddressed. Change can happen when clients focus on what they can control and learn to let go of what is out of their power. Often, we believe we can never grow or that change is impossible. I believe that through a strength-based and empathetic therapeutic relationship, personal change can occur, helping us grow and build resilience. Our negative thoughts and attitudes do not define us. In my current and future work with clients, I will incorporate CBT with a strength-based approach. CBT aligns with my values and counseling style because of its proven effectiveness with a wide range of individuals I aim to serve. It helps individuals recognize negative or harmful thought patterns and replace them with clearer, less distressing ones. I value acceptance, equality, and adaptability, among other principles, which give me confidence in my ability to provide the best care. Although CBT mainly focuses on the present, I also want to address the past when necessary, as many past life events influence our current mindset. Uncovering problems from the past can often reveal the roots of unwanted thoughts and beliefs. As a counselor, I want to be active and engaged with my clients, encouraging them to open up and work toward their goals. Since CBT is time-limited, I believe assigning homework is essential, especially for clients who lack support outside therapy. Lastly, I understand that what works for one client may not work for another, even if they share similar issues. Each person is unique, and tailoring techniques to each individual is more beneficial in the long run. I also plan to incorporate a strength-based approach because of the diversity among clients. Being culturally sensitive and competent is crucial in counseling. It is important to identify the client's core beliefs and clarify any cultural expectations we both may have.

Quote

Worry a little bit every day, and in a lifetime you will lose a couple of years. If something is wrong, fix it if you can. But train yourself not to worry. Worry never fixes anything.
Mary Hemingway

Timeline

Grief Group Co-Facilitator

DREW'S HOPE
10.2025 - 11.2025

College Intern Administrative Assistant

FIRST START PARTNERSHIPS FOR CHILDREN AND FAMILIES
08.2022 - 03.2023

Cashier

LA MICHOACANA MEXICAN STORE
08.2020 - Current

Administrative Assistant

BOPIC, INC.
05.2020 - 07.2020

Master of Science - Clinical Mental Health Counseling

SHIPPENSBURG UNIVERSITY

Bachelor of Science - Human Development and Family Studies

THE PENNSYLVANIA STATE UNIVERSITY