Veronica Jenkins-Smith
Jackson,MS
Summary
Dedicated Emergency Room Technician with 8+ years of experience and advanced customer service and phlebotomy skills. Highly-focused professional talented in anticipating needs of physicians, staff and patients alike.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Emergency Room Technician
St. Dominic's Memorial Hospital
Jackson, MS
08.2013 - Current
- Collects blood specimens from patients of all ages and conditions by use of capillary or venous collection
- Provides customer service by answering phone calls as well as making calls
- Assists nursing staff with procedures and examinations within Emergency Department.
- Performs EKGs on patients
- Safely transports patients by wheelchair, stretcher or bed to other units
- Assists in obtaining and documenting vital signs
Registered Medical Assistant
Greater Jackson Physician Group
Jackson, MS
11.2016 - 01.2018
- Sanitized, restocked and organized exam rooms and medical equipment
- Documented and obtained vital signs and health history for patients in clinic
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Prepared and administered medications to alleviate patient symptoms
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected blood specimens from patients of all ages
Teacher
Future Starz Learning Center
Jackson, MS
07.2011 - 08.2013
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Planned and implemented integrated lessons to meet standards
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
Education
Associate Degree - Business Office Technology/Medical Assistant
Antonelli College - Jackson
Flowood, MS05.2001
Skills
- Blood Sample Collection
- Medical Histories and Vital Statistics
- Social,communication and organizational skills
- Customer Service
Certification
- CPR Certified
- RMA - Registered Medical Assistant
Timeline
Registered Medical Assistant
Greater Jackson Physician Group
11.2016 - 01.2018
Emergency Room Technician
St. Dominic's Memorial Hospital
08.2013 - Current
Teacher
Future Starz Learning Center
07.2011 - 08.2013
Associate Degree - Business Office Technology/Medical Assistant
Antonelli College - Jackson
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