Veronica Jolly

Proven Optical Assistant at North Texas Vision Center, adept in customer service and efficient document verification, excelled in maintaining cleanliness and organizing over 100 stock orders. Demonstrated ability to communicate effectively, managing and greeting hundreds of patients daily, enhancing patient satisfaction and operational efficiency.

• Achieved calling customer service questions by completing answering questions with accuracy and efficiency.
• Stocked over hundreds of glasses, frames, and contacts in the correct storage and achieved maintaining cleanliness and organization.
• Accomplished setting up patient paperwork for appointment schedule.
• Verified over many patient documents through computer software.
• Enhanced patient satisfaction through polite greetings and updating their perscriptions

I joined a high school choir at Sacred Heart Catholic School and local church choir in Sanger, Texas and always had a passionate hobby for music and learning how to dance at cotillion and volunteered at my high school Prom where I learned to sing and won two perfect scores in my high school competition. Along with the cooking I enjoy making homemade meals and doing basic chores to maintain the preferred cleanliness and organization. Before entering high school I live with a huge family of eight siblings and worked in the family kitchen as a member of the family who prefers to keep areas clean. I started to volunteer at entertainment events such as Germanfest and food fundraisers such as The Muenster Fire Department Banquet and cleaned at my local Church's kitchen in Sanger, Texas and so much more food fundraisers and volunteer work which resulted in achieving over two hundred hours of community volunteer work.