Veronica Kelly

• Gained strong understanding of various methods for cataloging books and other materials.
• Answered patron questions in-person or by phone regarding library services and resources.
• Monitored library environments to maintain safe, hazard-free settings.
• Utilized computer databases to locate library materials.

Performed wide-ranging administrative, financial and service-related functions.

• Streamlined office operations by effectively monitoring and addressing instructor correspondence and data communications.
• Increased student service success rates by quickly resolving issues.
• Volunteered to help with special projects of varying degrees of complexity.
• Slashed costs by 20% due to effective negotiating skills with vendors for goods and services.
• Ordered and distributed office supplies while adhering to fixed office budget.