Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Veronica Lightfoot

Steger

Summary

To join a company where I will have the opportunity to use my experience and training as a member of your team.

Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.

Experience in delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, and data entry.

Overview

17
17
years of professional experience
1
1
Certification

Work History

CNA

Landmark of Richton Park
08.2022 - Current
  • Performed ADL
  • Report any change in condition
  • Bathing
  • Assist with feeding
  • Companionship
  • Record activities
  • Light cleaning

CNA

Nurse Finders
04.2021 - 08.2022
  • Cleaning
  • Cooking meals
  • Showers
  • Escort for appointments
  • Charting behaviors
  • Feeding
  • Laundry
  • Report any change in conditions

PCA

St. James Hospital
08.2021 - 04.2022
  • Vitals
  • Bladder Scans
  • EKG
  • Report any changes to RN
  • Assist with bathroom
  • Perform ADL
  • Charting

CNA

Symphony of Crestwood
08.2018 - 08.2021
  • Perform ADL
  • Vitals
  • Record activities
  • Report any changes in health
  • Take dialysis residents to dialysis and back to their rooms
  • Assist with going to the restrooms or change briefs
  • Companionship

CNA

Bria of Palos Hills
11.2018 - 08.2018
  • Performed activities of daily living
  • Light cleaning
  • Record all activities
  • Vitals
  • Record any changes in health
  • Companionship

CNA

St. Andrew’s Place
07.2017 - 03.2018
  • Performed activities of daily living
  • Light cleaning
  • Vitals
  • Record all activities
  • Record any changes in the residents health
  • Assist residents to and from the restrooms
  • Companionship
  • Providing the best care possible to actively dying residents

CNA

Integrity
01.2016 - 09.2017
  • Take Special Needs client out for community experiences
  • Behavior shaping and management
  • Daily living skills
  • Helping grow decision making process
  • Helping expand communication skills

CNA

Area Agency on Aging
05.2014 - 01.2016
  • Went into homes of patients for ADL
  • Cooked breakfast and lunch
  • Helped with showers/bathing
  • Took to medical appointments
  • Recorded vitals
  • Recorded activities

Secretary

Lewellen & Associates
04.2008 - 01.2016
  • Prepare correspondence and legal papers such as summonses, complaints, motions, responses, and subpoenas under the supervision of an attorney.
  • Preform dictation
  • Schedule meetings
  • Manage schedule
  • Handle information requests
  • Greet and receive visitors
  • Operate office equipment, such as Photocopy machine and scanner
  • Receive and relay messages
  • Arrange for outgoing mail and packages to be picked up.
  • Direct the general public to the appropriate staff members

Medical Assistant (Extern)

Lee County Cooperative Clinic
02.2010 - 04.2010
  • Triaged patients (blood pressure, medical history, pulse, weight), finger pricks
  • Answered multi-line telephone, handled patient reminder calls, made appointments with specialists, responsible for copays
  • Set up patient charts, filed medical records
  • Phlebotomy, urinalysis, assisted physician with medical procedures, autoclaving

Education

GRADUATE -

Crowley Ridge Tech. College
Forrest City, AR
11.2014

Diploma - Medical Assistant

Vatterott College
Memphis, Tennessee
01.2010

Skills

  • Medical Billing and Coding Training
  • Patient Appointment Scheduling and Medical Records Skills
  • Computer Skills
  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Bathing assistance
  • Attention to detail
  • HIPAA compliance
  • Feeding assistance
  • Basic life support
  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Microsoft Word
  • File organization
  • Customer and client relations
  • Filing
  • Customer relations
  • Clerical support
  • Critical thinking
  • Strong problem solver
  • Documentation and recordkeeping
  • Professional communication
  • Dedicated team player
  • Appointment scheduling
  • Verbal communication
  • Professional and mature
  • Relationship building
  • Documentation and reporting
  • Data collection
  • Prioritization
  • Multi-line phone systems
  • Multi-line phone proficiency
  • Resourceful
  • Complex Problem-solving
  • Attendance record management
  • Training and coaching

Certification

Certified Nurses Assistant

Timeline

CNA

Landmark of Richton Park
08.2022 - Current

PCA

St. James Hospital
08.2021 - 04.2022

CNA

Nurse Finders
04.2021 - 08.2022

CNA

Bria of Palos Hills
11.2018 - 08.2018

CNA

Symphony of Crestwood
08.2018 - 08.2021

CNA

St. Andrew’s Place
07.2017 - 03.2018

CNA

Integrity
01.2016 - 09.2017

CNA

Area Agency on Aging
05.2014 - 01.2016

Medical Assistant (Extern)

Lee County Cooperative Clinic
02.2010 - 04.2010

Secretary

Lewellen & Associates
04.2008 - 01.2016

Diploma - Medical Assistant

Vatterott College

GRADUATE -

Crowley Ridge Tech. College