Veronica Lizardo
Chicago,IL
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
9
9
years of professional experience
Work History
Healthcare Administrative Assistant
Assisting Angels Care
Miami, USA
01.2019 - 01.2024
- Managed comprehensive patient records and ensured accurate healthcare Documentation
- Facilitated seamless appointment scheduling and coordinated all aspects of Patient care
- Maintained strict adherence to privacy regulations, safeguarding patient Confidentiality
- Provided prompt and courteous assistance to clients, addressing inquiries and Resolving issues effectively
- Proficiently managed high volumes of incoming calls and emails, meticulously Documenting and tracking all communications
- Collaborated closely with team members to troubleshoot and resolve complex Challenges
Healthcare Administrative Assistant
Beacon Care
Chicago, USA
01.2015 - 01.2019
- Oversaw the organization and maintenance of patient records, ensuring accuracy And compliance with healthcare standards
- Coordinated appointment scheduling and streamlined administrative processes To optimize efficiency
- Assisted patients in navigating healthcare benefits and addressed inquiries with Professionalism and empathy
- Demonstrated unwavering commitment to upholding healthcare regulations and Privacy policies
Education
High School Diploma -
G.Holmes Braddock High School
01.2005
Skills
- Proficient in utilizing healthcare software systems for data management
- Exceptional interpersonal skills
References
Ruth Pastor, CEO, Assisting Angels Care, (786) 531-5180, Permission has been granted to use Ruth Pastor as a reference.
Timeline
Healthcare Administrative Assistant
Assisting Angels Care
01.2019 - 01.2024
Healthcare Administrative Assistant
Beacon Care
01.2015 - 01.2019
High School Diploma -
G.Holmes Braddock High School