Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Veronica Lozano-Mares

Las Vegas

Summary

Experienced safety and compliance professional with a strong background in regulatory adherence and risk management. Proven track record in implementing and maintaining effective safety protocols, leading to a decrease in workplace hazards. Noted for promoting collaborative teamwork, adaptability, and consistently achieving positive results. Skilled in conducting safety audits and delivering comprehensive employee training.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Safety & Compliance Manager

CGI Development of NV, LLC
04.2023 - 03.2025
  • Evaluated effectiveness of current safety measures through regular reviews, making necessary adjustments as needed.
  • Collaborated with management to develop effective safety policies, procedures, and guidelines.
  • Reduced incident rates through proactive identification and mitigation of potential hazards.
  • Streamlined safety documentation processes for increased efficiency and ease of access for all employees.
  • Developed and maintained a safety culture by providing ongoing education and resources for employees.
  • Improved company compliance with OSHA regulations through diligent monitoring and targeted improvements.
  • Ensured consistent adherence to established protocols and detection of potential health hazards by conducting daily inspections of job sites and operations.

Branch Manager

FRSTeam The Contents Specialist
05.2020 - 04.2023
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.

Restoration Manager/Environmental Consultant

EARTH RESOURCE GROUP
07.2013 - 01.2020
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Demonstrated versatility in estimating a wide range of abatement projects, from residential to commercial.
  • Improved client satisfaction by conducting thorough asbestos and microbial inspections and providing accurate reports.
  • Implemented stringent safety measures during inspections, reducing the risk of personal injury or property damage caused by accidental disturbances of hazardous materials.

Restoration Manager

BELFOR PROPERTY RESTORATION
09.2012 - 07.2013
  • Streamlined communication between team members to ensure clear understanding of project goals and expectations.
  • Enhanced project efficiency by implementing effective restoration techniques and supervising team members.
  • Collaborated with other division managers to share knowledge and implement best safety practices across all teams.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize safety and material control.
  • Created and executed marketing strategies, increasing brand awareness and attracting new customers.

Restoration Manager

BASCH CONSTRUCTION CO. LLC.
05.2007 - 05.2012
  • Optimized workflow processes by regularly reviewing current systems in place, identifying areas for improvement, and implementing necessary changes for better results.
  • Oversaw daily operations and production, managing up to 20 + employees on multiple large fire & water restoration projects.
  • Created employee efficiency tracking reports for improved profitability and employee improvement.
  • Utilized advanced estimation software to increase efficiency and precision in the estimation process.
  • Safety training and management of employee PPE to include medical evaluations and respirator fit tests.
  • Provided comprehensive marketing and promotional campaigns procuring new business and collections on existing business.
  • Managed budgets for multiple projects, ensuring cost-effective allocation of resources and materials.
  • Translated for Spanish speaking customers to provide ease of business and create a sense of comfort for homeowners, adjusters, attorneys and company personnel.

Project Manager Fire Division

STEAMATIC
11.2004 - 05.2007
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Demonstrated expertise in handling various types of restoration projects such as contents pack out, structural fire cleaning, and odor removal.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Increased bid success rate by developing a thorough understanding of client needs during pre-bid meetings.
  • Utilized advanced estimation software to increase efficiency and precision in the estimation process.


Contents Technician / Field Production Technician

BETTER WAY SERVICES INC.
06.2002 - 09.2004
  • Performed thorough inspections to accurately assess property damage and determine appropriate restoration methods.
  • Handled complete restoration of damaged contents from disaster insurance claims while documenting inventory for all items.
  • Precise handling and packing of all contents, ozone deodorization and thorough remediation of contaminants.
  • Cleaned and restored interiors of homes damaged by fire, water, smoke, mold, or sewage at the highest standards as per IICRC.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Provided 24 hour emergency services of water extraction, security board ups and temporary roofing.


Education

Marine Biology -

Cerritos College
Norwalk, CA
01.2000

Skills

  • Workplace inspections
  • Safety audits
  • Construction safety
  • Personal protective equipment
  • Asbestos management
  • Equipment inspection
  • Performance management
  • Project coordination
  • Emergency First Aid
  • Respiratory protection
  • Relationship building
  • Training and development

Accomplishments

    Won the OSHA 2024 Heat Illness Prevention award for demonstrating and highlighting the successful strategies implemented to keep team members safe in extreme heat conditions.

Certification

  • OSHA 510 Certification, 2023
  • Safety & Health Practitioner, State of Nevada, 2023
  • First Aid/CPR/AED Certification, 2023
  • ACAC Certified Microbial Investigator, 2020
  • OSHA Asbestos Abatement Consultant License, 2019
  • AHERA Building Inspector Refresher, 2019
  • Xactimate V.27 Advanced Certification, 2011
  • Xactimate V.25 Certification, 2007
  • Clean Trust Master Fire & Smoke Restorer, 2015
  • IICRC Master Fire & Smoke Restorer, 2015
  • OSHA 30 Hour Construction Safety, 2014
  • OSHA 10 Hour Construction Safety, 2010
  • OSHA IV Asbestos Awareness Training, 2010
  • Unsmoke Systems Fire Restoration, 2010
  • Unsmoke Systems Odor & Smoke Removal, 2010
  • Microsoft Outlook Certification
  • Microsoft Project Certification
  • Forklift Operator Certification

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Safety & Compliance Manager

CGI Development of NV, LLC
04.2023 - 03.2025

Branch Manager

FRSTeam The Contents Specialist
05.2020 - 04.2023

Restoration Manager/Environmental Consultant

EARTH RESOURCE GROUP
07.2013 - 01.2020

Restoration Manager

BELFOR PROPERTY RESTORATION
09.2012 - 07.2013

Restoration Manager

BASCH CONSTRUCTION CO. LLC.
05.2007 - 05.2012

Project Manager Fire Division

STEAMATIC
11.2004 - 05.2007

Contents Technician / Field Production Technician

BETTER WAY SERVICES INC.
06.2002 - 09.2004
  • OSHA 510 Certification, 2023
  • Safety & Health Practitioner, State of Nevada, 2023
  • First Aid/CPR/AED Certification, 2023
  • ACAC Certified Microbial Investigator, 2020
  • OSHA Asbestos Abatement Consultant License, 2019
  • AHERA Building Inspector Refresher, 2019
  • Xactimate V.27 Advanced Certification, 2011
  • Xactimate V.25 Certification, 2007
  • Clean Trust Master Fire & Smoke Restorer, 2015
  • IICRC Master Fire & Smoke Restorer, 2015
  • OSHA 30 Hour Construction Safety, 2014
  • OSHA 10 Hour Construction Safety, 2010
  • OSHA IV Asbestos Awareness Training, 2010
  • Unsmoke Systems Fire Restoration, 2010
  • Unsmoke Systems Odor & Smoke Removal, 2010
  • Microsoft Outlook Certification
  • Microsoft Project Certification
  • Forklift Operator Certification

Marine Biology -

Cerritos College
Veronica Lozano-Mares