Veronica Matijczuk
Bourbonnais,IL
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
17
17
years of professional experience
Work History
Production Operator
CSL Behring LLC,
02.2020 - Current
- Enhanced product quality by implementing rigorous quality control measures and identifying areas for improvement.
- Collaborated with management to develop strategies for continuous process improvement in production operations.
- Increased overall output by effectively managing resources and prioritizing tasks according to deadlines.
- Developed strong communication channels with team members, fostering a collaborative work environment that resulted in improved processes.
- Seamlessly transitioned between various machines when needed, demonstrating proficiency in multiple aspects of the production process.
- Supported production needs by performing routine tasks using standard procedures and equipment.
Service Manager
Home Furniture Plumbing, Heating & Electrical
04.2015 - 02.2020
- Schedule service calls
- Manage parts inventory and complete parts orders
- Send out monthly invoices for all business/commercial accounts
- Receive parts and equipment
- Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
- Hired, trained and supervised team of service staff members to meet business goals.
- Deliver parts to technicians in the field
- Complete daily tasks in a timely manner.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Streamlined scheduling procedures, optimizing technician deployment to maximize productivity and minimize client wait times.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
Directional Trainer
Kankakee County Training Center
07.2012 - 04.2015
- Supervise a group of adults with developmental disablities
- Assist developmentally disabled adults with completing simple day to day activities and production work
- Complete paperwork on a daily basis
- Lift and transfer clients when needed.
Cashier
Huot Oil
12.2009 - 07.2012
- Ring customers up on a cash register
- Stock coolers and items on the sales floor
- Manage inventory on items in the store.
Cashier
Circle K
11.2006 - 12.2007
- Stock product, clean and order products for the store
- Manage inventory on items in the store.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
High School Diploma -
Bradley-Bourbonnais Community High School
05.2006
Skills
- Assembly and Production
- Materials Handling
- Equipment Operation
- Time Management
- Problem-Solving
Timeline
Production Operator
CSL Behring LLC,
02.2020 - Current
Service Manager
Home Furniture Plumbing, Heating & Electrical
04.2015 - 02.2020
Directional Trainer
Kankakee County Training Center
07.2012 - 04.2015
Cashier
Huot Oil
12.2009 - 07.2012
Cashier
Circle K
11.2006 - 12.2007
High School Diploma -
Bradley-Bourbonnais Community High School
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