Veronica Magana
Garden Grove,CA
Summary
Dynamic and results-oriented professional with extensive experience in manufacturing operations and training, notably at Roger Cleveland Golf. Excelled in coaching and mentoring, enhancing team performance and efficiency. Skilled in technical training and bilingual communication, demonstrating a strong ability to meet organizational goals with effective time management.
Overview
9
9
years of professional experience
Work History
Production Trainer
Roger Cleveland Golf
09.2022 - 08.2024
- Maintained current knowledge of all team position requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Documented training and progress on database to enable tracking history and maintain accurate records.
- Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
- Analyzed and evaluated training effectiveness and program outcomes.
- Trained new personnel hired to fulfill various roles.
- Established and maintained quality control standards.
Production Associate
AtWork
02.2022 - 09.2022
- Inspected final products to assess compliance with quality standards and established tolerances.
- Organized work to meet demanding production goals.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Checked and wrapped items, placed in boxes and labeled cartons for shipping.
- Participated in training sessions to enhance skills and knowledge.
- Safely operated hand and power tools to complete repetitive tasks.
- Used equipment properly to avoid workplace hazards or injuries.
- Resolved issues quickly to maintain productivity goals.
- Followed safety procedures and guidelines to maintain safe working environments.
Server
Mariscos El Perihuete
09.2015 - 06.2016
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Answered customers' questions, recommended items, and recorded order information.
Caregiver
Rowntree Gardens
04.2015 - 09.2015
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming.
- Built strong relationships with clients to deliver emotional support and companionship.
- Monitored client vital signs when needed.
Education
No Degree - Medical Assitant
Westwood College
Anaheim, CA07-2015
Skills
- Manufacturing operations
- Coaching and mentoring
- Technical training
- Training documentation
- Standard operating procedures
- Vital sign monitors
- Bilingual
- Quick Learner
- Self Starter
- Self Motivated
- Goal Oriented
- Time Management Skills
Languages
Spanish
Timeline
Production Trainer
Roger Cleveland Golf
09.2022 - 08.2024
Production Associate
AtWork
02.2022 - 09.2022
Server
Mariscos El Perihuete
09.2015 - 06.2016
Caregiver
Rowntree Gardens
04.2015 - 09.2015
No Degree - Medical Assitant
Westwood College
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