Summary
Work History
Education
Skills
Timeline
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Veronica Marlow

Asheboro,NC

Summary

Dynamic Lifeguard at Wet N Wild Emerald Pointe, recognized for enhancing guest satisfaction through effective communication and safety management. Expert in CPR and first aid, I ensured a secure environment while fostering teamwork and problem-solving skills, leading to improved operational standards and a welcoming atmosphere for all patrons.

Work History

Lifeguard

Wet N Wild Emerald Pointe
Greensboro, NC
2022 - 2022
  • Ensure compliance with safety protocols and operational standards.
  • Monitored pool areas for hazards, ensuring a safe environment for guests and staff.
  • Responded to emergencies promptly, employing first aid techniques and CPR as needed.
  • Collaborated with management to address guest concerns and improve overall satisfaction ratings.
  • Increased guest satisfaction by fostering a welcoming environment and addressing concerns professionally.
  • Provided maximum pool area surveillance and response to emergencies by rescuing pool patrons and administering first aid.

Education

High School Diploma - Accounting

University of North Carolina At Charlotte
Charlotte, NC
06.2027

Skills

  • Health and safety
  • Swimming proficiency
  • Physical fitness
  • Safety management
  • Swim instruction
  • Customer service
  • CPR certified
  • Recreational area monitoring
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking
  • Critical thinking
  • Effective communication
  • Active listening
  • Decision-making

Timeline

Lifeguard

Wet N Wild Emerald Pointe
2022 - 2022

High School Diploma - Accounting

University of North Carolina At Charlotte