Veronica Martinez
Fulton,CA
Summary
Punctual Delivery Driver offering several years of experience distributing products, documents and packages to customers. Versed in safely loading and unloading parcels, completing logs, and collecting appropriate payments. Familiar with GPS system operations paired with outstanding driving record.
Overview
7
7
years of professional experience
Work History
Delivery Driver
FedEx Ground
Windsor, CA
05.2021 - 11.2023
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Checked tires for proper inflation before leaving on each route.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Maintained accurate records of goods delivered and collected payments as required.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Utilized GPS and maps for efficient route planning.
CNA
Friends House
Santa Rosa , CA
05.2017 - 04.2021
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Participated in educational programs designed to improve knowledge of health care practices.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Documented patient care services by charting in designated areas.
- Administered medications under supervision of a licensed nurse.
- Educated patients on self-care techniques that would help them maintain their independence.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Reported changes in patient conditions to registered nurse or physician.
- Monitored food intake and output as directed by nursing staff.
Education
GED -
Elsie Allen High School
Santa Rosa, CA06-2008
Skills
- Package scanning
- Multitasking and organization
- Complex Problem-solving
- Vehicle inspections
- Vehicle cleaning and maintenance
- Dispatch communication
- Time management
- Safe driving
- Valid Driver's license
- Goods transport
- Load securing
- Safe driver training
- Responsible driver
Affiliations
- I walk to the park with my daughter.
- I love to be involved with my children's education
- We go to church every Sunday and they participate in their classes too in the evenings
Languages
English
Professional
Spanish
Limited
Timeline
Delivery Driver
FedEx Ground
05.2021 - 11.2023
CNA
Friends House
05.2017 - 04.2021
GED -
Elsie Allen High School
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