Summary
Overview
Work History
Education
Skills
Timeline
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Veronica Mazzella DiBosco

Fort Lauderdale

Summary

Motivated and focused on maximizing customer satisfaction with amazing wardrobe choices! Positive outlook on work environment with proven history in team leadership, group time management and multitasking.

Overview

3
3
years of professional experience
2025
2025
years of post-secondary education

Work History

Barista Shift Lead

Cali Coffee
Davie
06.2023 - Current
  • Trained new baristas on equipment operation and customer service protocols.
  • Maintained cleanliness and organization of the work area and equipment.
  • Assisted customers with menu selections and answered product questions.
  • Promoted a positive team environment through effective communication and support.
  • Greeted guests with pleasant smile and superior customer service.

Customer Service Cashier

Mac Serta
Fort Lauderdale
01.2023 - 02.2024
  • I processed customer transactions efficiently using point-of-sale systems.
  • Handled customer complaints professionally, ensuring satisfaction and resolution.
  • Greeted customers and provided friendly customer service.

Education

Western High School
Davie, FL

Skills

  • Customer service
  • Training completion
  • Merchandise handling
  • Communication skills
  • Critical thinking
  • Reliability

Timeline

Barista Shift Lead

Cali Coffee
06.2023 - Current

Customer Service Cashier

Mac Serta
01.2023 - 02.2024

Western High School
Veronica Mazzella DiBosco