Veronica McKellar
Hamer,SC
Summary
Talented Operations Coordinator successful at supervising and directing daily efforts of project teams and developing effective work procedures and processes. Results-oriented and organized with extensive experience working in fast-paced environments to consistently meet operational targets.
Overview
9
9
years of professional experience
Work History
Operations Coordinator
Harbor Freight Distribution Center
Dillon, SC
02.2015 - 05.2024
- Coordinated daily operations activities and assigned tasks to staff members.
- Ensured compliance with organizational policies, regulations, and standards.
- Analyzed data to identify areas of improvement within the business.
- Maintained accurate records of all operational activities.
- Identified opportunities for upselling additional products or services based on customer needs.
- Conducted regular follow-up calls with customers after resolving their issues.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Education
High School Diploma -
Dillon High School
Dillon, SC12-2012
Skills
- Planning and Support
- Excel
- Microsoft Office Words
- Powerpoint
- Call Center Experience
- Customer Service Representative
- Warehouse management system
- Analysis skills
- Warehouse distribution- 8 yrs
Timeline
Operations Coordinator
Harbor Freight Distribution Center
02.2015 - 05.2024
High School Diploma -
Dillon High School
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