Veronica Mclaughlin

Coordinated driver assignments to trucks ensuring timely departures and arrivals.

Tracked the progress of drivers on their routes.

Record driver check-ins and check-outs at terminal locations and maintain trip documentation.

Facilitated communication with drivers, ensuring prompt resolution of complaints and requests.

customers.

Measured total miles driven by trucks.

Evaluated travel and route schedules to determine accurate.

Responds to customer service requests via phone and email.

Managed work orders within EBS system.

Maintained up-to-date records of customer communications.

information as it changes.

Distributed work order assignments to technicians.

Provided consistent communication to customers regarding repair progress.

Coordinated daily service schedules for maintenance team.

Tracks advancement of maintenance tasks to ensure timely completion.

Follows up on open jobs and resolve any issues with outstanding parts or repairs.

Ensured timely and accurate delivery of Amazon shipments to designated locations.

Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.

Collaborated with dispatch team to optimize delivery schedules and reduce wait times.

Utilized GPS systems to track deliveries and respond to changing traffic conditions promptly.