Veronica Molina
Houston
Summary
Dynamic and dedicated professional with extensive experience in customer service at La La Land Kind Cafe, Chipotle, and Sugarland Gymnastics. Proven ability in employee training and team building, fostering a positive environment. Skilled in time management and effective communication, ensuring exceptional service and cleanliness while enhancing customer satisfaction. Passionate about creating memorable experiences for clients. Significant expertise in managing comprehensive bookkeeping responsibilities. Recognized for reliability in maintaining accurate financial records and collaborating seamlessly with team members to meet organizational goals. Known for adaptability in dynamic environments and strong analytical skills.
Overview
5
5
years of professional experience
Work History
Bookkeeper
Koolpro HVAC
Houston, TX
01.2026 - Current
- Maintained accurate financial records and reconciled accounts to ensure integrity of data.
- Processed accounts payable and receivable transactions efficiently, enhancing cash flow management.
- Prepared monthly financial statements, providing insights for management decision-making.
- Assisted in budget preparation and forecasting, contributing to strategic planning efforts.
- Reconciled and corrected issues with financial records.
Barista
La La Land Kind Cafe
11.2024 - 12.2025
- I worked as a barista and was cross-trained to work all positions.
- I learned to be kind and patient towards everyone around me, regardless of the circumstances.
- I've learned great customer service qualities and time management skills.
- Maintained cleanliness and organization of the café environment.
- Assisted customers with menu selections and beverage customization.
- Trained new baristas on beverage preparation techniques and café policies.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
Cashier
Chipotle
12.2023 - 12.2024
- Participated in customer service role, gaining valuable insights on patience and respect for customer.
- Processed customer transactions efficiently at a busy retail location.
- Prepared and served food items according to health and safety standards.
- Maintained cleanliness of workstations and dining areas throughout service hours.
- Collaborated with team members to ensure efficient service during peak hours.
Gymnastics Coach
SUGARLAND GYMNASTICS
12.2020 - 12.2022
- I was coaching gymnastics for kids ages 6 and up, teaching them about the art and discipline of the sport while making sure they had fun.
- I interacted with the parents and kept them informed on their children's progress, and I engaged with the children and ensured they had the proper understanding of the knowledge they were gaining.
- Designed training programs to enhance gymnastics skills and physical conditioning.
- Instructed gymnasts in various techniques and routines for improved performance.
- Fostered a positive team environment through encouragement and support during sessions.
- Collaborated with parents to provide feedback and support for athletes' development and well-being.
Education
Bachelor of Science - Sociology
University of Houston
Houston, TX2029
High School Diploma -
HARMONY SCHOOL OF INNOVATION SUGAR LAND
Sugar Land, TX05-2024
Skills
- Customer service
- Time management
- Team building
- Employee training
- Cleanliness
- New hire training
- Positive and professional
- Hospitality and accommodation
- Effective communication
- Quickbooks
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Traits
- Reliable
- Punctual
- Skilled collaborator
Education
true
Timeline
Bookkeeper
Koolpro HVAC
01.2026 - Current
Barista
La La Land Kind Cafe
11.2024 - 12.2025
Cashier
Chipotle
12.2023 - 12.2024
Gymnastics Coach
SUGARLAND GYMNASTICS
12.2020 - 12.2022
High School Diploma -
HARMONY SCHOOL OF INNOVATION SUGAR LAND
Bachelor of Science - Sociology
University of Houston