Veronica Montero
Brooklyn,NY
Summary
Server with over eight years of restaurant experience, including more than two years in an upscale Japanese izakaya. Known for strong guest communication, upselling, and confidently guiding first-time diners through elevated dining experiences.
Overview
9
9
years of professional experience
Work History
Server
Ukiyo
Savannah, GA
08.2023 - 12.2025
- Translated Japanese dining concepts for unfamiliar guests, confidently recommending sake, whiskey, and shared plates to enhance the dining experience, and drive beverage and food sales.
- Up-sold menu specials and beverages to enhance guest experience.
- Assisted in training new servers on menu items and service protocols.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Provided exceptional service to high volume of daily customers.
Server
Treylor Park Double Wide Diner
Savannah, GA
12.2021 - 05.2023
- Provided efficient service in a high-volume breakfast diner, catering primarily to tourists.
- Independently managed the full service cycle, including guest seating, order taking, food running, and table bussing.
- Prepared all beverages and cocktails, maintaining speed and accuracy during peak demand.
Server
Mellow Mushroom
Savannah, GA
12.2019 - 03.2020
- Provided table service in a large, high-volume downtown pizzeria, serving both locals and tourists.
- Supported fast-paced service during peak hours, assisting with order-taking, food running, and maintaining efficient table turnover.
Server
Cilantros Grill & Cantina
Savannah, GA
05.2017 - 11.2019
- Provided attentive service in a family-oriented, casual dining environment.
- Promoted from host to server, gaining comprehensive front-of-house experience over two years.
- Managed guest seating, waitlists, and dining room flow before transitioning into full table service.
- Prepared beverages, including margaritas, and performed tableside guacamole service.
Education
Bachelor of Arts - Sound Design
SCAD
Savannah, GA06-2023
Skills
- Bilingual in Spanish and English
- Upselling techniques
- Team collaboration
- Positive and professional
- Effective communication
- Food and beverage pairings
- Positive guest interactions
- Attention to detail
Timeline
Server
Ukiyo
08.2023 - 12.2025
Server
Treylor Park Double Wide Diner
12.2021 - 05.2023
Server
Mellow Mushroom
12.2019 - 03.2020
Server
Cilantros Grill & Cantina
05.2017 - 11.2019
Bachelor of Arts - Sound Design
SCAD