Summary
Overview
Work History
Education
Skills
Timeline
Generic

Veronica Monti

Marietta,MN

Summary

Proven Bartender with a track record of enhancing guest engagement and streamlining order management, notably at Seed Kitchen and Bar. Skilled in safe food handling and beverage preparation, adept at fostering customer relationships and resolving complaints to boost satisfaction and loyalty.

Overview

8
8
years of professional experience

Work History

Server/bartender

Seed Kitchen and Bar
07.2021 - 08.2024
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Server/bartender

Longhorn
06.2016 - 07.2021
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.

Education

Hospitality Management - Hospitality

Kennesaw State University
Kennesaw, GA
05.2020

Skills

  • Order delivery practices
  • Guest Engagement
  • Safe Food Handling
  • Order Management
  • Table Setting
  • Table Bussing
  • Beverage Preparation
  • Daily specials memorization

Timeline

Server/bartender

Seed Kitchen and Bar
07.2021 - 08.2024

Server/bartender

Longhorn
06.2016 - 07.2021

Hospitality Management - Hospitality

Kennesaw State University

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Veronica Monti