Veronica Morales Torres
Thousand Oaks,CA
Summary
Dedicated housekeeper with a proven track record at University Village Thousand Oaks, excelling in deep cleaning and safety protocols. Recognized for enhancing workflow efficiency and training new staff, while fostering teamwork and collaboration. Committed to maintaining high sanitation standards and ensuring client satisfaction through meticulous attention to detail.
Overview
3
3
years of professional experience
Work History
Housekeeper
University Village Thousand Oaks
Thousand Oaks, CA
12.2024 - Current
- Maintained cleanliness and sanitation standards in patient rooms and common areas.
- Operated cleaning equipment, including floor scrubbers and steam cleaners, efficiently.
- Collaborated with team members to ensure timely completion of cleaning schedules.
- Trained new staff on proper cleaning techniques and safety protocols.
- Developed strategies to enhance workflow efficiency within housekeeping operations.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Cleaned elevators, glass, and planters in public areas.
Costumer Services
El Punto Professional
Thousand Oaks, CA
10.2023 - 11.2024
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Completed reports detailing daily actions, customer services issues, and notable incidents.
- Assisted customers with product inquiries and recommendations.
- Maintained register accuracy through diligent cash handling practices.
- Collaborated with team members to enhance customer service experience.
- Processed customer transactions efficiently and accurately.
Housekeeper
Angelica House Cleaning
Thousand Oaks, CA
01.2023 - 10.2023
- Maintained cleanliness and organization of residential spaces to ensure client satisfaction.
- Utilized cleaning equipment and supplies effectively for various surfaces and materials.
- Assisted in laundry services, managing washing, drying, and folding tasks efficiently.
- Followed safety protocols to maintain a safe working environment while performing cleaning duties.
Education
No Degree -
Conejo Valley Adult School
Thousand OaksHigh School Diploma -
Colegio Augusto C Sandino
Managua, Nicaragua11.2014
Graduate Certificate - Law
Universidad De Managua UdM
Managua, Nicaragua04.2020
Skills
- Teamwork
- Cleaning bathrooms
- Excellent oral and written communication
- Deep cleaning expertise
- Interior and exterior cleaning
- Ordering cleaning supplies
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Housekeeper
University Village Thousand Oaks
12.2024 - Current
Costumer Services
El Punto Professional
10.2023 - 11.2024
Housekeeper
Angelica House Cleaning
01.2023 - 10.2023
No Degree -
Conejo Valley Adult School
High School Diploma -
Colegio Augusto C Sandino
Graduate Certificate - Law
Universidad De Managua UdM