Summary
Overview
Work History
Education
Skills
Benefits
Additional
Personal Information
Languages
Quote
Work Preference
Software
Work Availability
Timeline
OperationsManager
Veronica Navarro

Veronica Navarro

Miami,Florida

Summary

Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational and project management skills with a focus on overcoming technical challenges and implementing successful resolutions. Dedicated Oil and Gas professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

13
13
years of professional experience

Work History

Product Owner for Customer Delivery System (CDS)

SLB
03.2023 - Current
  • Enhanced product usability by conducting user research and incorporating feedback into development.
  • Streamlined project management processes for improved efficiency and timely product delivery.
  • Collaborated with cross-functional teams to develop high-quality products that met customer needs.
  • Optimized product performance by identifying areas for improvement and implementing necessary changes.
  • Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
  • Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
  • Facilitated communication between development teams and stakeholders, ensuring clear understanding of requirements and expectations.
  • Developed comprehensive roadmaps outlining the product vision, goals, and milestones for successful execution.
  • Proactively identified risks associated with project timelines or deliverables, implementing mitigation strategies when necessary.
  • Owned and prioritized product backlog.

Deployment Support Manager - Intercompany

SLB
04.2020 - 03.2023
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced internal customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Reduced downtime during deployments with thorough planning and coordination among team members.
  • Developed comprehensive documentation for deployment procedures, contributing to increased efficiency and knowledge sharing.
  • Troubleshot deployment issues promptly, minimizing disruptions to end-users and ensuring timely resolutions.
  • Trained junior staff on deployment best practices, fostering a culture of continuous improvement within the team.
  • Consistently met project deadlines through effective time management and prioritization of tasks.
  • Resolved issues and escalated problems with knowledgeable support and quality service.

OSD Training Lead - OPRM

Schlumberger
01.2019 - 04.2020
  • Enhanced employee performance by designing and implementing comprehensive training programs.
  • Developed specialized curriculum for targeted skill improvement, resulting in higher productivity levels.
  • Led cross-functional team training sessions to foster collaboration and improve overall efficiency.
  • Streamlined onboarding process for new hires, reducing time to proficiency and increasing employee satisfaction.

OPRM Training Developer

Schlumberger
09.2018 - 01.2019
  • Enhanced employee performance by designing and implementing comprehensive training programs.
  • Developed engaging e-learning modules for improved knowledge retention and skill development.
  • Collaborated with subject matter experts to ensure accurate and relevant content in training courses.

Field Service Manager

Schlumberger Venezuela, D&M
09.2016 - 09.2017
  • Responsible for the service delivery to the Client and for the technical and overall development of the Engineers
  • Maintains close client contacts and ensures awareness of proposed client activity
  • Plans all operations with the Operating Engineers and provides them with the necessary assistance to ensure high quality service with the best economical and technical efficiency
  • Personnel reporting: 22
  • Achievements: One of the major challenges faced as a Field Service Manager is to exceed the expectations of the clients
  • I have accomplished this helping to convert one of the client rigs in the most efficient PDVSA's rig in Venezuela
  • My team contribute to break another record obtaining client recognition
  • This pad was planned considering a well as a field construction time, based on stablished rig technical limit, defined in 27 days for an average well
  • Supported by the Schlumberger learning curve reached in the pad SD, I have embraced the challenge of improving drilling performance adding value to the operations with the client
  • The results were just impressive reducing the execution time from 27 days to 12 days which represented savings around 500 K USD per well with the early production benefit.

Product & Service Delivery Manager

Schlumberger Venezuela, D&M
09.2016 - 05.2017
  • Responsible for the service delivery to the Client and for the technical and overall development of the Engineers
  • Maintains close client contacts and ensures awareness of proposed client activity
  • Plans all operations with the Operating Engineers and provides them with the necessary assistance to ensure high quality service with the best economical and technical efficiency
  • Personnel reporting: 22
  • Achievements: One of the major challenges faced as a Field Service Manager is to exceed the expectations of the clients
  • I have accomplished this helping to convert one of the client rigs in the most efficient PDVSA's rig in Venezuela
  • My team contribute to break another record obtaining client recognition
  • This pad was planned considering a well as a field construction time, based on stablished rig technical limit, defined in 27 days for an average well
  • Supported by the Schlumberger learning curve reached in the pad SD, I have embraced the challenge of improving drilling performance adding value to the operations with the client
  • The results were just impressive reducing the execution time from 27 days to 12 days which represented savings around 500 K USD per well with the early production benefit.

Engineer in Charge

Schlumberger Venezuela, D&M
01.2016 - 09.2016
  • Responsible for a safe and high-quality service delivery to the client, and support the Field Engineers/Technicians within their operating location
  • Ensures that client requests are fulfilled in a timely and efficient manner, by conforming to both company's standards and the customer specifications
  • Assist in forecasting of revenue and costs on monthly basis.
  • Achievements: As an Engineer in charge I was assigned to manage one of the most complex clients of La Faja
  • I have completed my client's projects without any SQ events related to our drilling performance
  • Because of my performance as a young manager the client requested me to manage their biggest project.

Field Quality Champion

Schlumberger Venezuela, D&M
12.2013 - 12.2015
  • Primary responsibility is to ensure the field's compliance to quality standards and processes
  • Responsible to assist any Quality investigations, lead quality initiatives, optimization activities and focus on location process improvement projects
  • Prepares, updates and creates necessary quality documents and procedures as needed
  • Personnel reporting: 3
  • Achievements: As a Field Quality champion, I have achieved the biggest reporting rate of our teams leading to raze our commitment to SQ and HSE
  • During my performance as a Field Quality Champion I have also developed a project that proposed the cross training of our personnel between segments, resulting on savings for the company and the reduction of exposure of HSE events.

Field Engineer 2 (M/LWD)

Schlumberger Venezuela, D&M
12.2010 - 11.2013
  • Responsible for delivering high quality measurements services to clients at the wellsite
  • Service quality, job preparation and planning and job safety are key priorities
  • Responsible for the management, training and development of second engineers and trainees at well site.
  • Worked onshore and offshore rigs:
  • Locations: - Anaco, Venezuela (Land Rigs) - Aberdeen, United Kingdom (Deep water rigs) - San Fernando, Trinidad & Tobago (Deep Water Rigs)

Education

Chemical Engineering -

Universidad Simón Bolívar
07.2010

Adv. Tch. Degree in Chemistry -

I.U.T. "Dr. Federico Rivero Palacios"
07.2003

Skills

  • Key Relationship Development
  • Stakeholder Relationship Management
  • Risk Assessments
  • Risk Management
  • Agile Methodology
  • Decision Making
  • Adaptability
  • Problem Solving
  • Cross-functional Collaboration
  • Team Leadership
  • User Story Creation
  • Design Thinking

Benefits

Ability to work under pressure. Managed by objectives. Experience on risk management and management of change. Experience on ramp up of activity and ramp downs. I have experience to work on positions of decision making regarding to PNL and Balance sheets. Fast Learner, self-motivated and team driven.

Additional

  • Level One Management Seminar, LOMS 2016
  • Stuck Pipe Prevention - K&M - 2015
  • OFS-3 - People Management - 2015
  • Measurements Interpretation - Houston - Sugarland Learning Center - 2013
  • Deep water Operations - Houston - Sugarland Learning Center -2013
  • Drilling Optimization - 2012, Scope - Houston - Sugarland Learning Center - 2012
  • Engineer 1 - Abu Dhabi - Middle East and Asia Learning center - 2011
  • Liquid and Gas Chromatography, Laboratory Analysis (AA, Spectrometry, Microscopy)
  • Software: Excel (Advanced), Word, Powerpoint, PowerApps, Teams

Personal Information

  • Age: 42
  • Date of Birth: 09/04/81
  • Nationality: French-Venezuelan

Languages

Spanish
Native or Bilingual
French
Limited Working

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Company CultureWork-life balanceCareer advancementHealthcare benefits401k matchWork from home optionPersonal development programsStock Options / Equity / Profit Sharing

Software

Microsoft 305

SAP

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Product Owner for Customer Delivery System (CDS)

SLB
03.2023 - Current

Deployment Support Manager - Intercompany

SLB
04.2020 - 03.2023

OSD Training Lead - OPRM

Schlumberger
01.2019 - 04.2020

OPRM Training Developer

Schlumberger
09.2018 - 01.2019

Product & Service Delivery Manager

Schlumberger Venezuela, D&M
09.2016 - 05.2017

Field Service Manager

Schlumberger Venezuela, D&M
09.2016 - 09.2017

Engineer in Charge

Schlumberger Venezuela, D&M
01.2016 - 09.2016

Field Quality Champion

Schlumberger Venezuela, D&M
12.2013 - 12.2015

Field Engineer 2 (M/LWD)

Schlumberger Venezuela, D&M
12.2010 - 11.2013

Chemical Engineering -

Universidad Simón Bolívar

Adv. Tch. Degree in Chemistry -

I.U.T. "Dr. Federico Rivero Palacios"

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Veronica Navarro