ADP
Veronica Ojo
Stonecrest,Georgia
Summary
After twenty years in payroll implementation, service and processing it is time to explore new options. To empower and equip the next generation.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Senior Business Analyst
BSI
02.2022 - 07.2023
- Develop, Support, and Maintain a Human Resource System for Tax Clients
Staff Business Analyst
Arris/CommScope
05.2012 - 08.2021
- Responsible for configuring and maintaining PeopleSoft HR/Benefit/Payroll modules according to the business needs for over 20+ years of experience with 9.2 being my last maintenance
- Experience with PeopleSoft Time and Labor for over 10 years from a functional position
- Worked with PeopleSoft 9.2 entire HRMS modules that included Workforce Administration, Benefit Admin, Payroll, Time and Labor and Absence Management for the last 7 years
- Experience in writing intermediate ad hoc queries, and reporting using PS Query and SQL
- I was backup to our security administrator and performed all QA testing
- Maintained production support for the HRMS team, which includes troubleshooting IT issues, running liaison between the system analyst and the HR Team
- Requirements gathering for projects as well as requirements for production changes to payroll
- I worked as lead functional consultant for all upgrades and implementations for HR clients
- Maintained tickets in our Cherwell ticket system
Senior Business Analyst
ING
10.2007 - 05.2012
- Production Support for the HRMS team, which includes troubleshooting IT issues, running liaison between the system analyst and the HR Team
- Requirements gathering for projects as well as requirements for production changes
- QA testing for changes, releases and projects
- Minimal project management
- Currently training for Six Sigma Green Belt
- Current systems of support are Brass Ring, PeopleSoft 8.8 (HR, Benefits, Integration Broker, Automated Org Charts, Giving Campaign, & Trak Enterprise
Client Manager Consultant
NaviSite Inc.
02.2006 - 10.2007
- Responsible for Managing Customer accounts
- Coordinate job task with our offshore team
- Mediator for the client and tech support
- Keep track of client’s banked hours, reporting for billing purposes as well as other administrative work in managing clients
- QA for testing and implementing Tax Updates for all clients
- Basic SQL knowledge
Support Consultant
Impact Innovations Group
09.2003 - 10.2005
- Responsible for Customer support for various clients
- Responsible for Client Account Management
- Lead role in troubleshooting Payroll, Time and Labor and HR issues
- Lead role in testing and implementing Tax Updates for all clients
- Responsible for creating and upkeep of Test Scripts
- Responsible for the Support of US and Canadian Payroll issues
Senior Consultant
Rapidigm
05.2003 - 08.2003
- Responsible for preparing Data files for Conversion
- Responsible for the creation and implementation of PeopleSoft Payroll
- Responsible for creating and testing of ACH file
- Responsible for User Acceptance Testing and Parallel
- Responsible for Testing of all outbound files
- Post Implementation Support
- Responsible for end user training
Senior Consultant
US Internetworking
07.2000 - 04.2003
- Responsible for the creation and implementation of PeopleSoft Time and Labor Functional Portion
- Responsible for the creation and implementation of PeopleSoft Payroll Interface Functional Portion
- Conducted workgroup sessions to determine the client’s needs
- Organized and coordinated the gathering and verification of client data
- Developed and populated core system tables for each module
- Create test scripts using the Test director test system
- Conducted system testing to ensure that converted data and setup data was accurate
- As well as conduct system testing to ensure that fields passed correctly
- Coordinate Parallel Testing
- Conduct Training for both Payroll Interface and Time and Labor
- Provided production support through upgrades, patches, and fixes
- Developed strategies for and conducted general system testing of the HRMS system after a systematic batch of patches and fixes and/or tax updates had been applied
- Conducted knowledge transfer with all end users as well as payroll managers
- Basic SQL knowledge
Education
Ph.D. - Leadership
Liberty University
Lynchburg, VA05.2025
Master of Arts - Education
Central Michigan University
Mount Pleasant, MI05.2011
Bachelor of Science - Business Administration
DeVry University
Decatur, GA05.2009
Skills
- Teaching, Mentoring, and created curriculum for Women's programs
- PS/Query, Crystal Reports, ADP, SAP, Ceridian, ProBusiness, MSA, Word, Excel
Peoplesofttraining
PeopleSoft: HR, Benefits, Benefits Administration, Payroll l&ll, Time & Labor, Query / Crystal Made Easy, Power Query / PeopleTools Overview / PeopleTools 1, SQA, SQR/SQL, Year-end Process
Peoplesoftpackages
HRMS v5.0 – 9.2: HR, Base Benefits, Payroll, Payroll Interface, Time and Labor.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
PeopleSoft
Workday
Interests
Teaching
Coaching
Mentoring
Counseling
Work Preference
Work Type
Part TimeContract WorkInternshipWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureFlexible work hoursWork from home optionTimeline
Senior Business Analyst
BSI
02.2022 - 07.2023
Staff Business Analyst
Arris/CommScope
05.2012 - 08.2021
Senior Business Analyst
ING
10.2007 - 05.2012
Client Manager Consultant
NaviSite Inc.
02.2006 - 10.2007
Support Consultant
Impact Innovations Group
09.2003 - 10.2005
Senior Consultant
Rapidigm
05.2003 - 08.2003
Senior Consultant
US Internetworking
07.2000 - 04.2003
Ph.D. - Leadership
Liberty University
Master of Arts - Education
Central Michigan University
Bachelor of Science - Business Administration
DeVry University
Similar Profiles
REGAN O’BRIENREGAN O’BRIEN
SENIOR REMEDIATION PROJECT MANAGER & ACCOUNT MANAGER at BSISENIOR REMEDIATION PROJECT MANAGER & ACCOUNT MANAGER at BSI
ALYSON L. DUNNALYSON L. DUNN
Marketing Copywriter at BSIMarketing Copywriter at BSI
Cameron PhillipsCameron Phillips
Buyer at BSIBuyer at BSI