Veronica Ortegon
Laredo,TX
Summary
Currently enrolled at the Healthcare Institute of Laredo, specializing in Pharmacy Technician program where I haved learned about medications, first-aid techniques, medical terminology, the history of pharmacy, and pharmacy law and ethics, and customer care, among other subjects. Looking forward to joining the workforce in a pharmaceutical capacity soon.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Mixologist
Tilted Kilt
04.2023 - 07.2024
- Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
- Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
- Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
- Maintained cleanliness and organization of the bar area, adhering to health code standards at all times.
Operation Specialist
Vintage Logistics
05.2022 - 12.2023
- Analyzed data trends to identify opportunities for improvement in operational performance metrics.
- Improved operational efficiency by streamlining processes and implementing new workflow strategies.
- Collaborated with various departments to develop integrated solutions addressing organizational challenges.
- Coordinated cross-functional teams for successful project execution and timely delivery of services.
Server
Culture social bar
03.2021 - 12.2021
- Provide the optimal customer servicer experience by accurately taking customers orders and safety handling food, while simultaneously enhancing customer service and verbal communication skills
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Pharmacy Tech Certification -
Health Career Institute of Laredo
Laredo, TX01-2025
Skills
- Bilingual in English and Spanish
- Interpersonal communication
- Flexibly
- Work ethic
Certification
- Food Handler, 06/01/21, 06/01/23
- TABC, 01/01/24, 01/01/25
- CRP and AED certified 2024-10-15 2025-10-
- phar tech certification (2025)
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Mixologist
Tilted Kilt
04.2023 - 07.2024
Operation Specialist
Vintage Logistics
05.2022 - 12.2023
Server
Culture social bar
03.2021 - 12.2021
- Food Handler, 06/01/21, 06/01/23
- TABC, 01/01/24, 01/01/25
- CRP and AED certified 2024-10-15 2025-10-
- phar tech certification (2025)
Pharmacy Tech Certification -
Health Career Institute of Laredo
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