VERONICA PEREZ
Summary
Perusing a position in an environment that will lead/manage the team in a high- stress environment with a positive attitude. Highly Knowledgeable and willing to learn and adapt to challenges heading my way.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Operational Manager
CVS Health
Sparks
11.2025 - Current
- Managed daily store operations, ensuring compliance with company policies, safety standards, and healthcare regulations.
- Coordinated staffing schedules and labor budgets to optimize workforce utilization while controlling operating costs.
- Oversaw inventory management and stock replenishment to ensure product availability and reduce shrink.
- Resolved customer concerns and escalated issues, achieving high customer satisfaction scores.
- Trained new hires and conducted ongoing performance evaluations, contributing to employee retention and career development.
- Managed vendor relationships and deliveries, ensuring timely receipt of merchandise and supplies.
- Assisted with recruiting, interviewing, onboarding, and succession planning to build a high-performing team.
Culinary Specialist
Army National Guard
Reno
08.2020 - Current
- Defined clear objectives and communicated them effectively to the entire team, ensuring alignment on tasks.
- Provided successful working within tight deadlines in a fast paced environment.
- Supervised junior soldiers, evaluated performance, and provided detailed reports to support their development.
- Managed multiple projects with strong organizational and time management skills, ensuring timely completion of all tasks.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Shift Lead
Panasonic Northern America
02.2022 - 09.2025
- Collaborated with other departments to resolve interdepartmental challenges and discrepancies, enhancing workflow efficiency.
- Managed teams effectively, fostering an environment of open communication and collaboration for better overall performance.
- Evaluated process performance metrics, identifying and addressing areas for optimization to enhance operational effectiveness.
- Evaluated process performance metrics, identifying areas requiring improvement for optimization for better overall performance.
- Tracked production metrics, documented shift performance, and prepared reports for management review.
- Collaborated with other departments to address any interdepartmental challenges or discrepancies in a timely manner.
- Observed safety practices and upheld all company standards.
Education
Culinary Arts Certification -
Fort Jackson
Fort Jackson, SC 07.2021 - 09.2021
Some College (No Degree) -
Fernley High School
Fernley, NV 07.2016 - 07.2020
Skills
- Operational Efficiency
- Inventory management
- Quality assurance
- Safety compliance
- Problem solving
- Time management and multitasking
- Team leadership and collaboration
- Communication and motivational skills
- Problem solving
Awards
- Award for Operational Excellence in a working environment, Panasonic, 2022
- Acknowledgement for Teamwork, Army National Guard, 2021
- Acknowledgement for Performance, Army National Guard, 2025
- Acknowledgement for Customer Service, CVS Health, 2026
Languages
- Spanish
- English, Fluent
- Spanish, Fluent
Timeline
Operational Manager
CVS Health
11.2025 - Current
Shift Lead
Panasonic Northern America
02.2022 - 09.2025
Culinary Arts Certification -
Fort Jackson
07.2021 - 09.2021
Culinary Specialist
Army National Guard
08.2020 - Current
Some College (No Degree) -
Fernley High School
07.2016 - 07.2020