Veronica Ramirez
Pomona,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
EVS Technician
Pomona Valley Hospital
Pomona, CA
07.2022 - Current
- Performed daily cleaning tasks including dusting, mopping and vacuuming floors; washing walls, windows and countertops; sanitizing bathrooms and replenishing supplies.
- Maintained accurate records of all cleaning activities, such as areas cleaned and materials used.
- Responded quickly to customer requests or complaints regarding housekeeping services.
Sexual Assault Victim Advocate
Project Sister Family Services
Pomona, CA
06.2022 - 10.2023
- Provided crisis intervention, advocacy and support to victims of sexual assault.
- Collaborated with law enforcement, medical personnel, social workers, therapists and other professionals involved in responding to cases of sexual violence.
- Maintained accurate records regarding client services and progress reports.
- Organized outreach events such as workshops and trainings.
Youth Leader
Maxim Healthcare
Pomona, CA
05.2021 - 11.2021
- Developed and implemented engaging activities for youth to build social, emotional, and physical skills.
- Encouraged youth involvement in community service projects which promote civic engagement.
- Created a safe environment for youth to express themselves freely without fear of judgement or ridicule.
- Monitored progress of individual students by tracking attendance records and academic performance.
Retail Associate
Marshals
La Verne, CA
10.2019 - 07.2021
- Assisted customers in finding products, answered questions, and made product recommendations.
- Provided ongoing training for new staff members.
- Assisted with special projects such as reorganizing the store layout or launching new products.
- Processed payments and handled exchanges, returns and refunds according to company policy.
Education
Bachelor of Arts - Sociology
University of California - Riverside
Riverside06-2023
Associate of Science - Psychology
Mt San Antonio College
Walnut, CA06-2021
Associate of Arts - Sociology
Mt San Antonio College
Walnut, CA06-2021
Skills
- Client Confidentiality
- Documentation And Reporting
- Case Management
- Analytical Skills
- Team Collaboration
- Crisis Intervention
Timeline
EVS Technician
Pomona Valley Hospital
07.2022 - Current
Sexual Assault Victim Advocate
Project Sister Family Services
06.2022 - 10.2023
Youth Leader
Maxim Healthcare
05.2021 - 11.2021
Retail Associate
Marshals
10.2019 - 07.2021
Bachelor of Arts - Sociology
University of California - Riverside
Associate of Science - Psychology
Mt San Antonio College
Associate of Arts - Sociology
Mt San Antonio College
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