YVONNE NELSON
Asheville,NC
Summary
Detail-oriented EVS Technician with expertise in sanitation procedures, quality control, and emergency response preparedness. Proven ability to uphold high standards and ensure compliance with safety regulations in healthcare environments.
Overview
15
15
years of professional experience
Work History
EVS Technician
HCA/Mission Hospital
Asheville, NC
04.2025 - Current
- Conducted routine cleaning and sanitization of patient rooms and common areas to maintain hygiene standards.
- Operated specialized equipment for floor care, ensuring surfaces remained safe and pristine.
- Collaborated with healthcare staff to identify and respond to urgent cleaning needs in high-traffic areas.
- Followed infection control protocols to minimize risk of contamination in hospital environments.
- Maintained patient and hospital confidentiality.
- Enhanced facility cleanliness by implementing efficient waste disposal and recycling procedures.
- Collected, sorted, and disposed of garbage and recycling from production work areas.
- Worked with team members from multiple departments to maintain strict cleanliness standards.
Pharmacy Technician
Enplas Tech Solution
Asheville, NC
06.2024 - 12.2025
- Dispensed medications accurately and efficiently to patients and healthcare professionals.
- Assisted in inventory management, ensuring proper stock levels of pharmaceuticals and supplies.
- Maintained compliance with state and federal regulations regarding pharmacy operations.
- Supported pharmacists in preparing compound medications according to established protocols.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
Gas Station Manager
Valero Gas Station
West Columbia, SC
04.2023 - 06.2024
- Oversaw daily operations to ensure compliance with safety and regulatory standards.
- Managed inventory levels, optimizing stock to reduce waste and enhance availability.
- Trained and mentored team members on customer service best practices and operational procedures.
- Implemented promotional strategies to increase fuel sales and enhance customer loyalty programs.
- Monitored financial transactions, ensuring accuracy in cash handling and reporting processes.
- Developed staff schedules to maintain optimal coverage during peak hours and improve service efficiency.
- Resolved customer complaints promptly, enhancing overall satisfaction and fostering repeat business.
- Managed daily cash reconciliations accurately, ensuring proper accounting procedures were followed consistently.
- Provided exceptional customer service, resolving issues quickly and efficiently to maintain loyalty.
- Maintained accurate financial records, enabling timely reporting and informed decision making
- Coordinated routine maintenance tasks, ensuring uninterrupted operations at the station.
- Oversaw staff recruitment and training processes, building a skilled workforce capable of handling diverse responsibilities effectively.
- Streamlined communication between shifts via detailed shift reports highlighting essential updates for seamless transitions.
- Managed inventory levels to minimize waste and ensure product availability, improving operational efficiency.
Packaging Operator
Mark Anthony Brewing
West Columbia, SC
08.2021 - 04.2024
- Operated and maintained packaging machinery to ensure consistent production output.
- Monitored quality control processes to adhere to product specifications and standards.
- Collaborated with team members to optimize workflow and enhance operational efficiency.
- Trained new staff on equipment usage and safety protocols for effective onboarding.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Managed multiple tasks simultaneously while meeting tight deadlines, maintaining high-quality standards in all aspects of work performed.
- Maintained a safe work environment by adhering to strict safety protocols during packaging operations.
- Assisted with quality and production process improvements to support new packaging initiatives.
- Operated tape machines, scales and label printers to package items correctly.
- Loaded merchandise into specific packages most suited for product dimensions.
- Assembled products according to changing daily work orders and specific customer needs.
Package Technician
China Jushi USA
West Columbia, SC
07.2019 - 06.2021
- Operated and maintained advanced glass manufacturing machinery to ensure optimal performance.
- Conducted routine inspections to identify and resolve equipment issues, enhancing operational reliability.
- Collaborated with engineering teams to implement process improvements, reducing downtime.
- Trained new technicians on safety protocols and machinery operation, fostering a culture of compliance.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
- Tested systems, noting issues and completing preventive maintenance.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Commercial Janitorial Cleaner
DEFENDERS
West Columbia, SC
10.2016 - 11.2017
- Operated and maintained commercial cleaning equipment to ensure optimal performance.
- Executed daily cleaning tasks in offices, restrooms, and common areas to uphold hygiene standards.
- Trained new staff on safety protocols and effective cleaning techniques to enhance team efficiency.
- Conducted routine inspections to identify areas for improvement in cleanliness and maintenance procedures.
- Mentored junior cleaners, providing guidance on best practices and fostering a culture of teamwork.
- Enhanced facility cleanliness by performing daily janitorial tasks such as sweeping, mopping, and vacuuming.
- Maintained a healthy environment through thorough disinfection of high-touch surfaces and restrooms.
- Maintained company reputation for reliability through consistent punctuality, professionalism, and commitment to meeting expectations on every job assignment.
- Improved overall appearance of the facility by performing regular deep-cleaning tasks such as floor waxing, carpet shampooing, and window washing.
- Ensured a polished first impression for visitors with meticulous attention to detail in cleaning entryways, lobbies, and reception areas.
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Maintained clean, neat, and professional entrances.
- Refilled soap dispensers and air fresheners in [Number] bathrooms.
- Emptied wastebaskets to transport trash and waste to disposal area.
- Kept building entryway glass clean and polished for professional presentation.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
House Manager
Babcock Special Needs and Disability Board
West Columbia, SC
12.2010 - 11.2017
- Oversaw daily operations of residential facilities ensuring compliance with safety and regulatory standards.
- Developed individualized care plans in collaboration with multidisciplinary teams to enhance resident well-being.
- Implemented training programs for staff to improve service delivery and foster a supportive environment.
- Coordinated scheduling and staffing to optimize resource allocation and ensure adequate coverage.
- Led crisis intervention efforts, utilizing de-escalation techniques to maintain a safe environment for residents.
- Advocated for resident needs, working with community organizations to secure necessary resources and support services.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Assisted residents with daily hygiene and living tasks.
- Improved household efficiency by implementing detailed schedules and routines for staff members.
- Improved household safety, conducting regular safety drills and updating emergency preparedness plans.
- Improved staff morale and retention, recognizing and rewarding outstanding performance.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Trained and mentored new staff on cleaning and safety protocols.
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
Lead Line Cook
Buffalo Wild Wings
West Columbia, SC
10.2011 - 08.2017
- Supervised kitchen staff to ensure timely meal preparation and quality standards.
- Developed and implemented efficient food storage procedures, reducing waste and optimizing inventory management.
- Trained new team members on cooking techniques, safety protocols, and menu items.
- Collaborated with management to execute promotional events, enhancing customer experience and increasing sales.
- Monitored food safety compliance and maintained a clean, organized kitchen environment.
- Assisted in menu planning by providing input on seasonal ingredients and customer preferences.
- Evaluated kitchen operations regularly to identify areas for improvement and implement best practices.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Trained junior cooks on proper cooking techniques, safety protocols, and kitchen etiquette, promoting a positive work environment.
- Maintained high-quality food standards by ensuring consistent execution of recipes and presentation techniques.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Developed strong teamwork skills by collaborating with other line cooks to maintain a smooth workflow during busy shifts.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Handled portion control activities according to specified instructions provided by chef.
- Upheld strict adherence to food safety regulations by regularly sanitizing workstations and monitoring cooking temperatures for optimal results.
- Participated in weekly meetings with kitchen staff to discuss operational improvements, menu changes, and employee performance evaluations.
- Enhanced menu offerings by creating innovative, seasonal dishes that attracted new customers and increased overall satisfaction.
- Improved kitchen efficiency by streamlining food preparation processes and implementing time-saving strategies.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked food temperature regularly to verify proper cooking and safety.
- Trained and assisted new kitchen staff members.
Education
No Degree - Elementary Education
Claflin University
Orangeburg, SC12-2004
High School Diploma -
Manning High School
Manning, SC05-1997
Skills
- Safety trained
- Water treatment processes
- Compliance inspections
- Site inspection
- Sanitation procedures
- Conflict resolution
- Quality control
- Hazardous waste management
- Quality assurance standards
- Environmental assessment
- Contaminated site cleanup
- Sanitation
- Emergency response preparedness
- Client consulting
- Preparing written reports
- Safety monitoring
- Emergency response
- Public health
- Facility housekeeping
- Multitasking Abilities
Timeline
EVS Technician
HCA/Mission Hospital
04.2025 - Current
Pharmacy Technician
Enplas Tech Solution
06.2024 - 12.2025
Gas Station Manager
Valero Gas Station
04.2023 - 06.2024
Packaging Operator
Mark Anthony Brewing
08.2021 - 04.2024
Package Technician
China Jushi USA
07.2019 - 06.2021
Commercial Janitorial Cleaner
DEFENDERS
10.2016 - 11.2017
Lead Line Cook
Buffalo Wild Wings
10.2011 - 08.2017
House Manager
Babcock Special Needs and Disability Board
12.2010 - 11.2017
No Degree - Elementary Education
Claflin University
High School Diploma -
Manning High School