Veronica Reber
Chicago
Summary
Highly reliable hospitality professional with 17 years of experience in customer service and guest relations. Recognized for professionalism, punctuality, and a strong ability to connect with people while maintaining efficiency, accuracy, and calm under pressure.
Overview
12
12
years of professional experience
2010
2010
years of post-secondary education
1
1
Certification
Work History
Customer Service Professional Hospitality & Guest
Farmbar
Chicago
09.2021 - Current
- Assisted customers with product inquiries and service requests.
- Processed transactions accurately using point-of-sale systems.
- Maintained knowledge of store promotions and product features.
Customer Service Professional
Sushi x
Chicago
06.2014 - 01.2024
- Provided exceptional customer service to enhance dining experiences.
- Handled customer inquiries and resolved complaints efficiently.
- Processed orders accurately using point-of-sale systems.
Education
McHenry High School West Campus
McHenry, ILSkills
- Known for reliability, punctuality, and a strong sense of responsibility Consistently arrived on time and prepared for shifts, maintained a team-oriented attitude, and was always willing to assist where needed Proactively learned all aspects of the role to support smooth operations and deliver high-quality service, using sound judgment and problem-solving skills to handle challenges calmly and effectively
Certification
- Serve safe certification
- Basset certification
- Allergy certification
Timeline
Customer Service Professional Hospitality & Guest
Farmbar
09.2021 - Current
Customer Service Professional
Sushi x
06.2014 - 01.2024
McHenry High School West Campus