Veronica Rios
Austin,USA
Summary
Property management professional with over 20 years of experience in residential and multi-family property oversight. Demonstrated success in enhancing lease renewals and minimizing vacancy rates through strategic marketing and tenant retention initiatives. Expertise in contract negotiation, financial management, and staff leadership, with proficiency in property management software and Texas real estate regulations. Strong background in conflict resolution and operational management, ensuring efficient daily property operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Property Manager/Realtor
Hendricks Real Estate
Austin, TX
05.2024 - Current
- Managed inventory levels and ensured accurate stock availability information on product listings
- Residential & Commercial Sales
- Property Leasing & Tenant Retention
- Marketing & Staging Properties
- Lease Negotiation & Contract Management
- Maintenance Oversight
- Rent Collection & Budgeting
- CRM Software RentVine
- Fair Housing & Landlord-Tenant Laws
- Investment Analysis
- Market Research & Pricing Strategy
Property Manager
Las Brisas Apartment Homes
Angleton, TX
08.2022 - 07.2023
- Oversee the interior and exterior rehab to bring property up to code
- Leasing
- Marketing
- Accounts Payable and Receivables
- Rent collections and Notices
- Scheduling contractor services
Property Manager
Royal Wildewood Manor
Clute, TX
08.2019 - 07.2022
- Overseeing the daily operations of a 260-unit community and 6 single residential homes
- Gathering and compiling current market and economic information
- Hire, train and oversee performance of staff
- Submit payroll and addressing staffing needs
- Oversee vendor and maintenance services
- Manage accounts payable and receivables
- Prepare and generate monthly owner reports
Property Manager/Realtor
Empire Industries LLC
Houston, TX
01.2016 - 02.2019
- Assist Director of Operations and handle all escalated issues with 4 other Property Managers
- Oversee and Manage 200 Single family residential homes in the Houston area and surrounding counties
- Coordinate occupied and vacant properties for new and existing investor/owners regarding listing for lease or sale
- Review all necessary documentation such as management agreements, current leases according to policy and procedures with new owners and tenants
- Review owner statements, vendor bids and invoicing
- Dispatch and oversee all vendor job requested by agents, owners and tenants such as make readies, service requests and preventative maintenance
- Handle all rent collections, 3 day notices, evictions, move in/move out reports, new leases and renewals
Education
Business Administration -
Brazosport College
Richwood, TX05.2006
High school diploma -
Brazoswood Highschool
Clute, TX01.1994
Real Estate License - Real Estate
Leonard Hawes School of Real Estate
Skills
- Office management
- Contract negotiation
- Accounts receivable/Payables
- Single family residential
- Multi-family conventional homes
- Operations Management
- Marketing and advertising
- Knowledge of Texas Property Code real estate laws
- Database management
- Leadership
- Maintenance knowledge
- Leasing and sales
- Realpage/Onesite;Yardi
- Property management
- Property tours and inspections
- Financial budgeting and reporting
- Sales management
- Payroll
- Property leasing
- Fair housing regulations
- Communication skills
- Tenant and eviction laws
- Account management
- Social media management
- Customer service focused
- Organizational skills
- Lease negotiation
- Property marketing
- Tenant retention
- Maintenance oversight
- Problem solving
- Conflict resolution
Certification
- Certified Apartment Manager, 11/01/22 to 11/01/24
- Certified Property Manager
Languages
- English, Fluent
- Spanish, Intermediate
Timeline
Property Manager/Realtor
Hendricks Real Estate
05.2024 - Current
Property Manager
Las Brisas Apartment Homes
08.2022 - 07.2023
Property Manager
Royal Wildewood Manor
08.2019 - 07.2022
Property Manager/Realtor
Empire Industries LLC
01.2016 - 02.2019
Business Administration -
Brazosport College
High school diploma -
Brazoswood Highschool
Real Estate License - Real Estate
Leonard Hawes School of Real Estate