Veronica Rodriguez
35 Bruce St, Lawrence ,MA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Deli Department Costumer Services
Market Basket
700 Essex St, Lawrence, MA
11.2019 - Current
- Delivered front-end support to staff during rush periods.
- Developed and implemented standard and special menu items and deli selections.
- Developed and implemented systems to maintained accurate records of product costs, production and losses.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Inventoried food products and associated materials on weekly basis.
- Observed quality assurance standards to optimize freshness of deli products.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Medical Assistant Intern (Clinical Externship)
New England Allergy
555 Turnpike St Lawrence, MA 01841
02.2024 - 05.2024
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
- Collected histories, vitals, and current complaints via patient interviews.
- Completed EKGs and other tests based on patient presentation in office.
- Maintained clean and safe clinic environment to prevent injuries.
Education
Certificate - Medical Assistant
Northern Essex Community College
Haverhill, MA05.2024
High School Diploma -
Colegio San Miguel Arcangel
Santo Domingo, Dominican Republic06.2005
Skills
- Quality Control
- Interpersonal Skills
- Training and Development
- Adaptability and Flexibility
- Team Leadership
- Customer Service Excellence
- Collaboration and Teamwork
Certification
- Certified Adult, Child, and Baby First Aid/CPR/AED- American Red Cross, EE.UU, 2023
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Medical Assistant Intern (Clinical Externship)
New England Allergy
02.2024 - 05.2024
Deli Department Costumer Services
Market Basket
11.2019 - Current
Certificate - Medical Assistant
Northern Essex Community College
High School Diploma -
Colegio San Miguel Arcangel