Veronica Rojas
Glendale,AZ
Summary
Highly-motivated individual with experience in fast-paced work environments, and a desire to take on new challenges. Hardworking employee with a strong work ethic, adaptability, and an exceptional attitude. Devoted to making every guest's experience positive and memorable.
Overview
7
7
years of professional experience
Work History
Barista
JW Marriott
Scottsdale, AZ
10.2023 - Current
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Sales Associate
Adidas Store
Calexico, CA
11.2022 - 09.2023
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Received and displayed product shipments on store retail shelves upon delivery.
Sales Associate
Bath & Body Works
El Centro, CA
02.2022 - 11.2022
- Greeted customers and provided exceptional customer service.
- Maintained up-to-date knowledge of store merchandise and policies.
- Helped customers find specific products, answered questions, and offered product advice.
Barista
Target
El Centro, CA
04.2019 - 01.2020
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Cashier/Server
Juice Haus
El Centro, CA
12.2017 - 12.2018
- Performed opening and closing duties such as counting money in register drawers or restocking supplies.
- Ensured that all restaurant safety guidelines were followed at all times.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
Skills
- Positive and professional
- Exceptional customer service
- Organizational Skills
- Time management abilities
- Effective Communication
- Multitasking
Timeline
Barista
JW Marriott
10.2023 - Current
Sales Associate
Adidas Store
11.2022 - 09.2023
Sales Associate
Bath & Body Works
02.2022 - 11.2022
Barista
Target
04.2019 - 01.2020
Cashier/Server
Juice Haus
12.2017 - 12.2018
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