Summary
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Veronica Ruezga-Pendleton

Las Vegas,NV

Summary

Results-driven professional with experience in logistics, banking, and digital marketing. Spent 10 years optimizing warehouse receiving operations at Ross Warehouse, enhancing efficiency and streamlining processes. Additionally, brings experience in the banking industry, demonstrating strong analytical, organizational, and customer service skills. Recently achieved a Digital Marketing Certification, combining operational expertise with marketing strategies to drive business growth. A problem-solver who focuses on solutions rather than blame, passionate about efficiency, innovation, and continuous improvement. Seeking opportunities to leverage diverse skills in a dynamic environment.

Work History

Receiving Associate

Ross Distribution Center
10.2013 - 05.2024
  • Received and identified incoming merchandise, ensuring accuracy and compliance with company standards.
  • Assigned codes for markers and categorized products for efficient processing.
  • Coordinated with internal departments to facilitate smooth distribution.
  • Maintained organization and workflow efficiency to meet operational targets.
  • Collaborated with teams to enhance inventory accuracy and streamline logistics.
  • Facilitated smooth transitions between shifts with clear communication regarding completed tasks, outstanding responsibilities, or notable issues within the receiving department.

Bank Associate

BANORTE (Banco Mercantil Del Norte)
05.1990 - 08.1994
  • Provided exceptional customer service by assisting clients with account inquiries, transactions, and issue resolution.
  • Managed schedules, organized documents, and ensured efficient office workflows.
  • Processed banking transactions and payments while ensuring compliance with financial regulations.
  • Supported cross-functional teams in achieving brand objectives and enhancing client satisfaction.
  • Applied critical thinking to resolve customer disputes and recommend solutions for account management.
  • Delivered personalized financial advice to help customers achieve their short-term and long-term goals.
  • Participated in ongoing training programs to stay current on industry trends, regulations, best practices, and new product offerings.
  • Improved customer satisfaction by providing exceptional service and addressing inquiries in a timely manner.
  • Streamlined loan application processes for increased efficiency and quicker response times to clients.

Education

No Degree - Digital Marketing

University of Nevada, Las Vegas
Las Vegas, NV
11-2024

GED -

Jefferson High School Online
Online
10-2008

Skills

  • Warehouse safety
  • Scheduling
  • Loading and unloading
  • Shipping procedures
  • Spanish Fluent
  • Order Processing
  • Teamwork
  • Critical Thinking
  • Digital Marketing (Certified)
  • Microsoft Excel
  • Word Processing Software




Languages

Spanish
Full Professional

Interests

  • Outdoor Recreation
  • Rock Climbing
  • Camping
  • Hiking
  • Kayaking
  • Backpacking

Timeline

Receiving Associate

Ross Distribution Center
10.2013 - 05.2024

Bank Associate

BANORTE (Banco Mercantil Del Norte)
05.1990 - 08.1994

No Degree - Digital Marketing

University of Nevada, Las Vegas

GED -

Jefferson High School Online
Veronica Ruezga-Pendleton