Veronica Santoyo
Pactiv
Temple,TX
19
years of professional experience
Qualified Desired Position with background in LTO operations. Skilled in safely managing warehouse machinery and ensuring efficient workflow. Demonstrated ability in maintaining equipment and optimizing processes to meet operational goals. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Work History
Lto 5
3 Years 2 Months- Consistently met deadlines for shipments by efficiently managing time-sensitive tasks in a fast-paced environment.
- Collaborated with team members to improve overall workflow and increase productivity levels.
- Maintained compliance with all OSHA regulations, ensuring a safe working environment at all times.
- Proactively communicated with supervisors regarding any potential delays or challenges encountered during daily operations.
Area Lead
5 Years 6 Months- Mentored junior staff members, enhancing their professional development and fostering talent within the organization.
- Ensured compliance with industry regulations by staying up-to-date on changes and implementing necessary adjustments within the team''s operations.
- Facilitated meetings with stakeholders to discuss project updates, challenges, and solutions.
- Collaborated with other Area Leads to share best practices and drive overall organizational success through teamwork.
- Championed process improvements that led to increased efficiency within the department through research, analysis, and implementation of new strategies.
- Conducted regular performance evaluations to identify strengths and areas for improvement among team members.
- Improved customer service standards by setting clear expectations for staff members and providing ongoing support as needed.
Lto 5
2 Years 6 Months- All aspects of shipping and receiving
- Training of new associates
- Customer relations
- Vendor relations and follow through of standards
- Auditing and Facility management
- Lead position in auditing and outbound operations
- Maintained safety and efficiency while operating and handling of all equipment and material
Dispatch
5 Years 3 Months- Customer / Carrier / Vendor relations
- Scheduling of inbound loads
- Outbound paperwork Assisting dock employees
- Processing of paperwork / documentation using forms such as packing slips, bill of ladings, & routing forms
- Arranging freight documentation using shipping labels manifests, receiving worksheets, coversheets, etc
- Managing incoming / outgoing UPS / FedEx deliveries
- Answering / Routing heavy phone calls
- Use of various computer systems
Education
High School Diploma
Skills
Excellent Customer Service & Communication
Filing
Data Entry
Organizing
Microsoft Office Programs (Word & Excel)
General Office Skills
Machine Operations
Ten Key
Typing (45 Words Per Min.)
Multitasking
Managing
High Call Volumes
Project Management
Experience & Ability to work in a fast paced and high intensity environment
Inventory Control
Strong Attention to Detail
Goal Oriented
Loading and unloading proficiency
Order picking accuracy
Shipping and receiving
Adaptable to change
Forklift Certification
Loading and unloading
Order Picking
Safety awareness
Materials Handling
Inventory staging
Stock replenishment
Loading Dock Operations
Shipment Preparation
Warehouse best practices
Certified forklift operator
Teamwork and Collaboration
Problem-Solving
Time Management
Attention to Detail
Problem-solving abilities
Excellent Communication
References
Available upon request
Languages
Spanish
Native or Bilingual
Timeline
Lto 5
Pactiv
08.2023 - CurrentRead More
Area Lead
Pactiv
01.2018 - 07.2023Read More
Lto 5
PACTIV
06.2016 - 12.2018Read More
Dispatch
EXEL LOGISTICS
12.2005 - 03.2011Read More
ROOSEVELT HIGH SCHOOL
High School Diploma
Read More