Veronica Santoyo
Temple,TX
Summary
Qualified Desired Position with background in LTO operations. Skilled in safely managing warehouse machinery and ensuring efficient workflow. Demonstrated ability in maintaining equipment and optimizing processes to meet operational goals. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
Work History
Lto 5
Pactiv
Temple, TX
08.2023 - Current
- Consistently met deadlines for shipments by efficiently managing time-sensitive tasks in a fast-paced environment.
- Collaborated with team members to improve overall workflow and increase productivity levels.
- Maintained compliance with all OSHA regulations, ensuring a safe working environment at all times.
- Proactively communicated with supervisors regarding any potential delays or challenges encountered during daily operations.
Area Lead
Pactiv
San Bernardino, CA
01.2018 - 07.2023
- Mentored junior staff members, enhancing their professional development and fostering talent within the organization.
- Ensured compliance with industry regulations by staying up-to-date on changes and implementing necessary adjustments within the team''s operations.
- Facilitated meetings with stakeholders to discuss project updates, challenges, and solutions.
- Collaborated with other Area Leads to share best practices and drive overall organizational success through teamwork.
- Championed process improvements that led to increased efficiency within the department through research, analysis, and implementation of new strategies.
- Conducted regular performance evaluations to identify strengths and areas for improvement among team members.
- Improved customer service standards by setting clear expectations for staff members and providing ongoing support as needed.
Lto 5
PACTIV
San Bernardino, CA, USA
06.2016 - 12.2018
- All aspects of shipping and receiving
- Training of new associates
- Customer relations
- Vendor relations and follow through of standards
- Auditing and Facility management
- Lead position in auditing and outbound operations
- Maintained safety and efficiency while operating and handling of all equipment and material
Dispatch
EXEL LOGISTICS
Bloomington, CA, USA
12.2005 - 03.2011
- Customer / Carrier / Vendor relations
- Scheduling of inbound loads
- Outbound paperwork Assisting dock employees
- Processing of paperwork / documentation using forms such as packing slips, bill of ladings, & routing forms
- Arranging freight documentation using shipping labels manifests, receiving worksheets, coversheets, etc
- Managing incoming / outgoing UPS / FedEx deliveries
- Answering / Routing heavy phone calls
- Use of various computer systems
Education
High School Diploma -
ROOSEVELT HIGH SCHOOL
EAST LOS ANGELES, CA06.1999
Skills
- Excellent Customer Service & Communication
- Filing
- Data Entry
- Organizing
- Microsoft Office Programs (Word & Excel)
- General Office Skills
- Machine Operations
- Ten Key
- Typing (45 Words Per Min)
- Multitasking
- Managing
- High Call Volumes
- Project Management
- Experience & Ability to work in a fast paced and high intensity environment
- Inventory Control
- Strong Attention to Detail
- Goal Oriented
- Loading and unloading proficiency
- Order picking accuracy
- Shipping and receiving
- Adaptable to change
- Forklift Certification
- Loading and unloading
- Order Picking
- Safety awareness
- Materials Handling
- Inventory staging
- Stock replenishment
- Loading Dock Operations
- Shipment Preparation
- Warehouse best practices
- Certified forklift operator
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Excellent Communication
References
Available upon request
Languages
Spanish
Native or Bilingual
Timeline
Lto 5
Pactiv
08.2023 - Current
Area Lead
Pactiv
01.2018 - 07.2023
Lto 5
PACTIV
06.2016 - 12.2018
Dispatch
EXEL LOGISTICS
12.2005 - 03.2011
High School Diploma -
ROOSEVELT HIGH SCHOOL