Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Veronica Simplice

Brooklyn,NY

Summary

Professional culinary expert ready to elevate kitchen operations and ensure top-notch service. Known for maintaining high standards in food preparation and kitchen safety. Strong collaborator with focus on team success and adaptability to changing needs. Proficient in menu creation and staff training, valued for leadership and reliability.

Overview

11
11
years of professional experience

Work History

Cook

Delta sky club
07.2022

Operation Manager

Sodexo
10.2022 - Current
  • Overseeing a team of 142 union members and staff.
  • Supervising employees and delegating tasks efficiently.
  • Managing payroll processing and creating schedules.
  • Coordinating food orders for efficient inventory management.
  • Providing training and coaching to enhance team performance.
  • Managed budgets for multiple projects, ensuring timely delivery and cost control.
  • Trained staff on proper food handling techniques and operational procedures for efficiency.
  • Managed daily operational tasks such as staff scheduling, budgeting, ordering supplies, and quality assurance checks.
  • Reduced food waste by closely monitoring inventory levels and adjusting purchasing decisions accordingly.



Delivery Driver

Amazon Flex
01.2020 - Current
  • Delivering packages and food to customers

Store Manager

Starbucks
10.2016 - 10.2022
  • Store Manager for 49TH and Madison, 42nd street Port Authority Bus Terminal and 34th street Penn station
  • I have successfully managed three separate stores, with a staff of 20 to 62 employees. Our customer service was consistently exceptional under my leadership. I prioritized training and guidance for my employees to maintain a strong focus on customer needs. Additionally, I handled all aspects of payroll, schedule creation, inventory, and ordering supplies for the stores.

Seasonal Manager for Personal Vehicle Drivers

UPS
10.2021 - 02.2022
  • My responsibilities include creating schedules, assigning tasks and monitoring driver performance to ensure timely delivery of packages during the busy holiday season.

Assistant Store Manager

Starbucks
06.2015 - 10.2016
  • Assistant Store Manager with ordering and scheduling
  • Supervising employees
  • Delegating responsibilities

Cashier

Joshua's car wash
06.2014 - 10.2015
  • Cashier
  • Making schedules
  • Cleaning store and restrooms when closing
  • Restocking
  • Sale

Supervisor

Starbucks
12.2014 - 06.2015
  • Supervising employees
  • Delegating responsibilities
  • Training baristas as needed and developing positive relationships with the staff.

Barista

Starbucks
08.2014 - 12.2014
  • Barista trainer (train new partners)
  • Closing (breaking down bars and coffee stations, washing and cleaning dishes walls and sweeping, scrubbing, and mopping floors and cleaning restrooms)
  • Pre closing (customer support- brew coffee, keeping lobby clean and restocking)
  • Register (taking orders)
  • Bar (Making drinks)

Education

Student -

Medgar Evers College

DIPLOMA - undefined

Williams H Maxwell CTE High School
06.2014

Skills

  • Excellent leadership, Patient, Organizational, Interpersonal, Microsoft word, Microsoft power point, Microsoft excel, strong Communication skills and Speak Bi- Lingual (Haitian Creole)
  • Excellent Customer service
  • Decision-making, Planning and implementation,Time management
  • Problem-solving
  • Kitchen organization, Inventory management, Cost control, Stock management
  • Menu planning, Food pairing, Food preparation/ Food handling
  • Food presentation
  • Multitasking and organization, Food storage,Supply restocking
  • Strong attention to safe food handling procedures, Temperature control
  • Hospitality and service industry background
  • Kitchen equipment operation and maintenance
  • Inventory management, Stock management
  • Operations oversight
  • Food handler certification
  • Allergen awareness
  • Management Operations monitoring
  • Staff management, Employee relations and conflict resolution, Labor management Hiring, training, and development
  • ServSafe certification
  • Goal setting

Timeline

Operation Manager

Sodexo
10.2022 - Current

Cook

Delta sky club
07.2022

Seasonal Manager for Personal Vehicle Drivers

UPS
10.2021 - 02.2022

Delivery Driver

Amazon Flex
01.2020 - Current

Store Manager

Starbucks
10.2016 - 10.2022

Assistant Store Manager

Starbucks
06.2015 - 10.2016

Supervisor

Starbucks
12.2014 - 06.2015

Barista

Starbucks
08.2014 - 12.2014

Cashier

Joshua's car wash
06.2014 - 10.2015

DIPLOMA - undefined

Williams H Maxwell CTE High School

Student -

Medgar Evers College

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Veronica Simplice