Veronica Stotler
Martinsburg
Summary
Skilled phlebotomist with over 1.5 years of hands-on experience in high-volume environments, adept at performing blood draws with precision and patient care at the forefront. Demonstrated ability to streamline processes, achieving a reduction in patient wait times while maintaining compliance with safety and health regulations. Proven record in training staff on best practices, contributing to a knowledgeable and efficient team. Committed to delivering exceptional patient experiences through effective communication and a caring approach. Detail-oriented phlebotomist with a strong background in patient interaction and specimen handling, dedicated to ensuring accurate and timely results. Successfully managed over 500 lab orders daily, collaborating effectively with cross-functional teams to enhance workflow efficiency. Recognized for maintaining compliance with HIPAA and safety protocols, fostering a safe environment for patients and staff alike. Passionate about improving patient outcomes through meticulous attention to detail and compassionate care.
Compassionate Phlebotomist known for maintaining high productivity levels and efficiently completing tasks. Specialize in venipuncture, specimen collection, and patient communication, ensuring comfort and clarity during procedures. Excel in time management, adaptability, and empathy, skills that enhance patient experience and streamline laboratory operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Phlebotomist
Meritus Hospital
Hagerstown
11.2024 - Current
- I have been a phlebotomist for almost 1.5 years now and i love what i do.
- Assisted patients with pre-draw instructions to reduce anxiety and ensure comfort.
- Collected blood samples following hospital protocols and safety guidelines.
- Prepared specimens for laboratory testing and ensured proper labeling.
- At Meritus we service over 500 lab orders a day.
- We have our own floors, including the emergency department.
- We do blood draws, dots, urine, and IVs when needed.
- I love what I do and I love caring for patients.
- We don't centrifuge here since we send our specimens off to the lab but I did have experience in my externship.
- Performed venipuncture and capillary puncture procedures to collect blood samples, ensuring patient comfort and safety throughout the process.
- Maintained accurate records of patient information and sample collection in adherence to HIPAA regulations.
- Collaborated with laboratory staff to ensure timely processing and analysis of blood samples, contributing to efficient patient care.
- Utilized various blood collection techniques and equipment, including vacutainers and syringes, to meet diverse clinical needs.
- Provided exceptional patient care by explaining procedures and addressing concerns to alleviate anxiety prior to blood draws.
- Assisted in training new staff on proper phlebotomy techniques and patient interaction best practices.
- Monitored and maintained inventory of blood collection supplies, ensuring availability for daily operations.
- Implemented process improvements that reduced patient wait times by streamlining the blood draw procedure.
- Collaborated with healthcare professionals to coordinate patient care and follow up on abnormal test results.
- Ensured the proper labeling and handling of specimens to prevent contamination and ensure accurate test results.
- Developed strong rapport with patients, fostering a trusting environment that encouraged open communication.
- Engaged in regular safety training to comply with OSHA regulations and maintain a safe working environment.
- Contributed to a team-oriented environment by actively participating in staff meetings and sharing best practices.
Phlebotomist
Valley Health
Spring Mills
10.2024 - 11.2024
- I completed my externship at Valley for externship.
SDS
Walmart
Spring Mills
05.2020 - 10.2023
- I worked in claims and SDS and was two separate areas.
- Claims side we dealt with hazardous materials and made sure they were safe to return or dispose of.
- SDS side we dealt with vendors and paid them accordingly.
- Managed daily operations to ensure compliance with safety data sheet regulations.
- Conducted regular training sessions for staff on the importance and usage of safety data sheets.
- Maintained accurate records of hazardous materials and ensured proper labeling in accordance with OSHA guidelines.
Bakery Manager
Weis
Boonsboro
02.2019 - 05.2023
- I decorated cakes and maintained the bakery.
- Managed a team of bakers and staff, providing training and guidance to enhance skills and efficiency.
- Implemented inventory management practices that reduced waste by 15% while maintaining product availability.
- Maintained compliance with health and safety regulations, ensuring a clean and safe working environment for all employees.
- Monitored and analyzed sales data to identify trends and adjust inventory levels accordingly.
- Scheduled staff shifts and managed labor costs to optimize productivity without compromising service quality.
- Resolved customer complaints promptly and professionally, ensuring a positive experience for all patrons.
- Trained new hires on operational procedures and customer service standards.
- Regularly reviewed and adjusted product pricing to remain competitive in the market.
- Ensured all baking equipment was maintained and operated safely to prevent accidents and injuries.
Education
phlebotomy - Non-Degree Program -
blue ridge
martinsburg, United StatesHigh School Diploma -
martinsburg high school
martinsburg, United StatesSkills
- Quality Control Expert
- Health & Safety Regulations Expert
- Attention to Detail Expert
- Time Management Expert
- Safety Protocols Expert
- Problem Solving Expert
- Staff Training Expert
- Team Leadership Expert
- Health & Safety Compliance Expert
- Phlebotomy techniques
Certification
- BSL
- RQI
- HIPAA
- Phlebotomy Certificate
Accomplishments
One of my biggest accomplishments is being recognized for my patient care at Meritus. I always believe that the patients come first and spending that extra minute with someone can really change the outcome of the day for them.
Hobbies and Interests
- One of my biggest hobbies is learning American Sign Language and enjoying my time with my dog and taking him to places he's never been.
- I'm also an avid learner, doesn't matter about what but I love learning new things whether it's interesting facts or lately I've been into bioremediation.
Timeline
Phlebotomist
Meritus Hospital
11.2024 - Current
Phlebotomist
Valley Health
10.2024 - 11.2024
SDS
Walmart
05.2020 - 10.2023
Bakery Manager
Weis
02.2019 - 05.2023
phlebotomy - Non-Degree Program -
blue ridge
High School Diploma -
martinsburg high school