Veronica Sullivan
Bakersfield,CA
Summary
Confident and loyal individual with the ability to professionally and effectively carry out any task. Quick learner who excels both independently and in a team setting. Passionate about inspiring others to make positive changes and providing care and compassion.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Behavioral Health Community Health Worker
Kern Health Systems
Bakersfield, CA
05.2024 - Current
- Conducted home visits to patient homes, community locations, various agencies, and other outreach destinations to assess the health needs of patients and offer services.
- Assisted with patient referrals to appropriate community resources.
- Maintained accurate records of patient data in a secure electronic database.
- Collaborated with other healthcare providers to ensure continuity of care for patients.
- Promote a member's health or addressing barriers to physical and mental health care, such as through providing information or instruction on health topics.
- Offered emotional support during difficult times or stressful situations.
- Helps individuals in navigating the healthcare systems, including accessing healthcare, understanding the healthcare delivery system, or engaging in their own care.
- Educated patients about preventive behavioral health services to prevent disease, disability, and other health conditions or their progression; to prolong life, and to promote physical and mental health.
- Helped people enroll in programs, arrange transportation and coordinate paperwork.
- Builds and maintains positive working relationships with the patients, providers, nurse, case managers, agency representative, supervisors, and office staff.
- Collaborated with other healthcare providers to ensure the highest quality care for clients.
- Participated in weekly staff meetings to discuss caseloads and any potential safety concerns related to clients.
- Outreach to unengaged members, to assist with overcoming barriers to obtaining needed behavioral health care and social services, and attending appointments.
Peer Support Specialist
Freise Hope House
Bakersfield, CA
01.2020 - 08.2023
- Engage in collaborative and caring relationships through communication and engagement strategies that promote recovery, resilience, and wellness
- Provide face to face interaction that support a person served in achieving their self-identified level of recovery, wellness, independence, or personal strength
- Provide trained peer-to-peer support in groups encouraging and supporting participation and self-directed participation
- Share lived experiences of recovery
- Ability to work as a team member.
STUDENT AMBASSADOR
BAKERSFIELD COLLEGE
Bakersfield, CA
08.2017 - 08.2021
- Outreach and school relations
- Greeting visitors
- Answering muti-line telephones and directing/transferring to the appropriate location
- Providing guidance to students in the matriculation steps and registering for classes
- Campus tours
- Being knowledgeable about all departments and events on campus
- Data entry
- Filing.
Education
Bachelor's degree - Psychology
CSU Bakersfield
Bakersfield, CA05.2022
Minor - Child, Adolescents, and Family studies
CSU Bakersfield
Bakersfield, CA05.2022
AA-T - PSYCHOLOGY
BAKERSFIELD COLLEGE
Bakersfield, CA12.2019
Skills
- Fast and strong learner
- Strong work ethics
- Excellent communication skills
- Work Collaboratively
- Utilize good customer service skills
- Life experiences
- Time management skills
- Companionate
- Ability to work independently
- Crisis Intervention
- Computer literacy
- Microsoft Office
- JIVA
- QNXT
Certification
CPR Certification
Timeline
Behavioral Health Community Health Worker
Kern Health Systems
05.2024 - Current
Peer Support Specialist
Freise Hope House
01.2020 - 08.2023
STUDENT AMBASSADOR
BAKERSFIELD COLLEGE
08.2017 - 08.2021
Bachelor's degree - Psychology
CSU Bakersfield
Minor - Child, Adolescents, and Family studies
CSU Bakersfield
AA-T - PSYCHOLOGY
BAKERSFIELD COLLEGE
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