Veronica Thomas
Vicksburg Warren School District
Vicksburg,MS
15
years of professional experience
Detail-oriented Release of Information Specialist experienced in managing medical records requests for patients, attorneys, and healthcare providers. Streamlined processes through effective use of ERMS platforms including eClinicalWorks, athena, and MicroMD. Committed to enhancing operational efficiency and accuracy in information management.
Work History
Teacher's Assistant
6 Years 11 Months- Facilitated individual student learning through personalized support and guidance in academic tasks.
- Collaborated with teachers to assess student progress and adapt strategies for improved outcomes.
- Managed classroom behavior effectively, fostering a positive learning environment for all students.
- Supported classroom activities by preparing instructional materials and assisting with lesson implementation.
- Led small group sessions to reinforce concepts and enhance understanding of core subjects.
- Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.
- Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
Infant Room Teacher
10 Months- Fostered a nurturing environment that promoted emotional development and positive behaviors.
- Developed and implemented age-appropriate lesson plans to enhance cognitive and social skills.
- Collaborated with parents to provide updates on child progress and address concerns effectively.
- Created and executed lesson plans, implemented school curriculum and assessed developmental needs of students to develop to fullest potential and achieve learning objectives.
- Served meals to the children and made sure they were cleaned
Receptionist
2 Years 1 Month- Managed front desk operations, ensuring smooth patient check-in and appointment scheduling.
- Coordinated communication between medical staff and patients to enhance service delivery.
- Streamlined patient intake process, significantly reducing wait times for appointments.
- Maintained accurate billing information and processed insurance claims with attention to detail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
On Site Health Assistant
4 Months- Coordinated patient appointments and follow-up communications to enhance engagement.
- Assisted healthcare providers in delivering patient care and managing schedules.
- Created care plans for patients
- Retrieved medical records by fax or EMR
- Enrolled patients into chronic care management
Enrollment Specialist
3 Months- Facilitated enrollment processes for new healthcare professionals, ensuring compliance with all regulatory requirements.
- Enrolled patients into chronic care management
- Provided patients with information on chronic care management
- Identified patient demographics
- Processed patient HIPAA and consent forms
Patient Account Representative
3 Years 5 Months- Processed patient billing inquiries, ensuring timely resolution and high satisfaction rates.
- Billed charges to various insurances
- Answered phones
- Processed health insurance claim forms
Medical Records Clerk
4 Months- Assembled medical records
- Answered phones
- Filed medical records
- Sorted forms to be placed in medical records
Education
Bachelor of Science - Criminal Justice
- Dean's List Fall 1994
Skills
Computer skills
Effective communication
Classroom management
Calm demeanor
Positive attitude
Timeline
Teacher's Assistant
Vicksburg Warren School District
11.2019 - CurrentRead More
Infant Room Teacher
Binah Academy
01.2019 - 11.2019Read More
Receptionist
Medical Associates Of Vicksburg
08.2017 - 09.2019Read More
On Site Health Assistant
CareSync
04.2017 - 08.2017Read More
Enrollment Specialist
All Medical Personnel
01.2016 - 04.2016Read More
Patient Account Representative
Mission Primary Care Clinic
06.2012 - 11.2015Read More
Medical Records Clerk
Gentiva Home Health Services
02.2012 - 06.2012Read More
Jackson State University
Bachelor of Science from Criminal Justice
Read More