Veronica Turner
Simi Valley,CA
Summary
Dedicated and compassionate professional with extensive experience in both child care and customer service roles. Proficient at providing exceptional care and support to children of varying ages and backgrounds, ensuring their safety, well-being, and development. Committed to delivering outstanding customer service, expert at anticipating needs and exceeding expectations. Seeking opportunities to utilize my skills and experience to contribute effectively to a dynamic team environment.
Overview
10
10
years of professional experience
1
1
Certification
8
8
years of post-secondary education
Work History
Teacher
Young Men's Christian Association, YMCA
Simi Valley, CA
12.2022 - 08.2024
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Encouraged student critical thinking and discussion using variety of teaching techniques.
Nanny - Family Babysitter
Self Employed
Ventura County, CA
04.2022 - Current
- Provided a safe environment for the children through supervision and guidance of their activities.
- Planned age-appropriate activities to help foster physical, mental, and emotional development.
- Assisted children with daily activities, such as dressing, bathing, and feeding.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
- Transported children to school, extracurricular activities, and appointments when needed.
Delivery Driver
DoorDash
Ventura County , CA
2019.12 - 2022.08
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Handled merchandise in accordance with product handling standards.
- Notified customers of delays to decrease calls to support.
Delivery Driver
Amazon
Thousand Oaks, CA
09.2018 - 12.2019
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Transported and safely delivered items to prevent damage.
Customer Service Sales Specialist
The Home Depot Inc
Simi Valley, CA
05.2017 - 01.2018
- Provided outstanding service to customers by attending closely to concerns and developing solutions.
- Answered customer questions about products and services and recommended appropriate solutions.
- Communicated with customers to assist with order placement and offer updates on status and shipping.
Cashier
Sprouts Farmers Market Inc.
Simi Valley, CA
08.2016 - 04.2017
- Operated cash register or POS system to receive cash, check, and credit card payment.
- Helped customers find specific products, answered questions, and offered product advice.
Server
Wood Ranch Country Club
Simi Valley, CA
04.2014 - 02.2016
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Set up dining room to meet hospitality and service standards.
Education
Associate of Science - Environmental Science
Moorpark College
Moorpark, CA 08.2021 - 05.2024
Associate of Science - Behavioral And Social Sceince
Moorpark College
Moorpark, CA 2021.08 - 2024.05
Associate of Science - Child Development
Moorpark College
Moorpark, CA 08.2021 - 05.2024
Skills
- Multitasking and Organization
- Time Management
- Problem-Solving
- Reliable and Responsible
- POS Systems and Ordering Platforms
- Employee Training
Certification
- Food Handlers
- CPR & AED - Red Cross Certified
- Water Safety Training
Timeline
Teacher
Young Men's Christian Association, YMCA
12.2022 - 08.2024
Nanny - Family Babysitter
Self Employed
04.2022 - Current
Associate of Science - Environmental Science
Moorpark College
08.2021 - 05.2024
Associate of Science - Behavioral And Social Sceince
Moorpark College
2021.08 - 2024.05
Associate of Science - Child Development
Moorpark College
08.2021 - 05.2024
Delivery Driver
DoorDash
2019.12 - 2022.08
Delivery Driver
Amazon
09.2018 - 12.2019
Customer Service Sales Specialist
The Home Depot Inc
05.2017 - 01.2018
Cashier
Sprouts Farmers Market Inc.
08.2016 - 04.2017
Server
Wood Ranch Country Club
04.2014 - 02.2016
Similar Profiles
Andrea AlvarezAndrea Alvarez
Youth Leader at Young Men's Christian Association, YMCAYouth Leader at Young Men's Christian Association, YMCA
Ava WaldronAva Waldron
Lifeguard at Young Men's Christian Association (YMCA)Lifeguard at Young Men's Christian Association (YMCA)
Heiley HernandezHeiley Hernandez
Activities Coordinator at Young Men's Christian Association, YMCAActivities Coordinator at Young Men's Christian Association, YMCA
Kimalee CookKimalee Cook
Sports Camp Lead Counselor at Young Men's Christian Association, YMCASports Camp Lead Counselor at Young Men's Christian Association, YMCA
Shawn ThrockmortonShawn Throckmorton
Task Force Officer at Drug Enforcement AdministrationTask Force Officer at Drug Enforcement Administration