Veronica Valenciano
Commerce City,CO
Summary
Dynamic barista with exceptional customer service skills honed at Dutch Bros, adept at creating a welcoming atmosphere and resolving customer issues efficiently. Recognized for attention to detail and time management, I thrive in fast-paced environments, consistently adapting to new recipes and contributing to a collaborative team culture.
Overview
1
1
year of professional experience
Work History
Barista
Dutch Bros
Commerce City, CO
05.2024 - Current
- Prepared and served a variety of coffee beverages and food items with attention to quality.
- Maintained cleanliness and organization of workstations to promote efficient service.
- Assisted customers in selecting menu items, providing recommendations based on preferences.
- Operated espresso machines and brewing equipment following standard operating procedures.
- Adapted to changing menus and seasonal offerings, learning new recipes quickly.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
High School Diploma -
Prairie View High School
Henderson, CO05.2025
Skills
- Time management
- Attention to detail
- Team player
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Adaptive and creative
Timeline
Barista
Dutch Bros
05.2024 - Current
High School Diploma -
Prairie View High School