Summary
Overview
Work History
Education
Skills
Timeline
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Veronica Vega Fernandez

Parrish,FL

Summary

Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

1
1
year of professional experience

Work History

Barista

Starbucks
12.2022 - 12.2023
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Education

Bachelor of Science - Clinical Psychology

Louisiana State University And A&M College
Baton Rouge, LA
12.2026

Skills

  • Spanish Fluency
  • Soft selling
  • Menu Memorization
  • Table Bussing
  • Beverage Preparation
  • Adaptive and creative
  • Conflict Mediation
  • Excellent Communication

Timeline

Barista

Starbucks
12.2022 - 12.2023

Bachelor of Science - Clinical Psychology

Louisiana State University And A&M College

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Veronica Vega Fernandez