Lauren Christensen
Provo,UT
Summary
Dynamic and engaging professional with a proven track for enhancing customer experiences and fostering a positive team environment. Expert in CPR and AED, bilingual in Spanish, and adept at managing schedules and processing payments. Excelled in fast-paced settings, significantly improving service efficiency and safety standards. Motivated worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
Work History
Barista
Sodalicious
08.2022 - 01.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled 30 car lines and large crowds with quick, efficient service.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Gymnastics Coach
Jamie's Tumble House
08.2020 - 08.2022
- Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Instructed 8 students per class to customize needs and emphasize proper technique and safety.
Lifeguard
Sunsplash Golfland
03.2021 - 10.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of up to 200 guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Demonstrated rescue techniques and provided first aid in emergency situations.
Education
High School Diploma -
Mountain View High School
Mesa, AZ05.2022
Skills
- CPR and AED Training
- Spanish Fluency
- Payment Processing
- Spanish Translation
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Strong communicator
- Schedule Management
- Sales expertise
- Customer Service
Additional Information
Helped build school houses in Fiji for less fortunate children (July 2022)
Served 18 months in Dallas Texas speaking spanish, for church mission. (Jan 2023- July2024)
Enjoys paddle boarding, crocheting and baking
Languages
Spanish
Professional Working
Timeline
Barista
Sodalicious
08.2022 - 01.2023
Lifeguard
Sunsplash Golfland
03.2021 - 10.2021
Gymnastics Coach
Jamie's Tumble House
08.2020 - 08.2022
High School Diploma -
Mountain View High School