Veronica Velez

Curates and purchases outfits based on the client's budget, lifestyle, and personality Unique styling for individual clients of all ages, gender identities, and body types

Aids clients in creating an elevated, cohesive capsule wardrobe, transitioning and honing in on a suitable style and aesthetic, and rebuilding closets from the ground up.

• Consistently met deadlines and quality goals for accuracy and timeliness.
• Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
• Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.

• Became responsible for Kasper's entire specialty store account list (30 accounts) after 5 months of employment
• Aided buyers in assorting successful future deliveries based on customer response & analysis of sales projections
• Ran and circulated personalized sales reports for executive sales team
• Maintained Kasper and Le Suit's Amazon catalogue; facilitates and engages with customer feedback
• Maintained and monitored Amazon catalogue for Kasper, Nipon Boutique, Evan Picone, & Le Suit.

Managed dropship setup for vendor partnerships with Anthropologie, Saks, Amazon, & Nordstrom.

Independently maintained and updated Current/Elliott's Amazon catalogue Managed all sales accounts & POs in Joor and acted as the main point of contact for outside sales reps.

Assisted the sales team during market & trade shows to ensure follow through of brand aesthetic.

Handpicked by the company's CEO to fly to LA to participate in an exclusive training program with the production and customer service teams to diversify and strengthen expertise within the retail industry

• Streamlined internal processes through improved communication with team members, increasing efficiency across departments.
• Served as an essential point of contact between clients and internal teams, facilitating clear communication channels that expedited project timelines.

• Managed dropship setup for vendor partnerships with Anthropologie, Saks, Amazon, & Nordstrom
• Independently maintained and updated Current/Elliott's Amazon catalogue
• Managed all sales accounts & POs in Joor and acted as the main point of contact for outside sales reps
• Assisted sales team during market & trade shows to ensure follow through of brand aesthetic
• Handpicked by the company's CEO to fly out to LA to participate in an exclusive training program with the production and customer service teams to diversify and strengthen expertise within the retail industry.