Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Veronica Velez Osorio

Las Vegas,NV

Summary

Creative Stylist with distinguished history of customer satisfaction and success. Proven to maintain relationships with clients and keep clean and organized workspaces. Dedicated to fantastic customer service and equipment maintenance. Modern Stylist with extensive knowledge of product sales and techniques

Skilled at maintaining relationships with customers through superior customer service and conflict resolution. Knowledgeable about styling and tools maintenance.

Overview

12
12
years of professional experience

Work History

Hair Stylist

Super Cuts
03.2023 - Current
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Processed payments, entering sales in register for prompt customer service.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Worked with men, women and children to complete service on daily basis.
  • Worked on customers daily while maintaining distinguished cleanliness and organization of work areas.

Food Server

Aria
06.2021 - Current
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Cultivated warm relationships with regular customers.
  • Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
  • Provided courteous, friendly service while multitasking in fast-paced environment.
  • Remained focused, calm and professional during peak rush hours.

Food and Beverage (Server Fine Dinning)

Wynn Encore
02.2016 - 06.2021
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Provided guests with information about menu items, specials and promotions to provide quality service.
  • Opened, poured and served hot and cold beverages to customers to complement food and dining experience.

Food Server

IHOP
11.2011 - 02.2016
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

Associate of Arts - Cosmetology Education

EUPHORIA INSTITUDE
Las Vegas, NV
05.2023

High School Diploma -

CENLA
MEDELLIN,COLOMBIA
11.2007

Skills

  • Multiple Priorities Management
  • Closing Sales
  • Customer Needs Assessment
  • Organizational Systems
  • Suggestive Selling
  • Fashion Styling
  • Cosmetology
  • Eyebrow Waxing
  • Hair Care
  • Hair Style Recommendations
  • Manicures and Pedicures
  • Male and Female Haircutting Knowledge

Languages

Spanish
Native or Bilingual

Timeline

Hair Stylist

Super Cuts
03.2023 - Current

Food Server

Aria
06.2021 - Current

Food and Beverage (Server Fine Dinning)

Wynn Encore
02.2016 - 06.2021

Food Server

IHOP
11.2011 - 02.2016

Associate of Arts - Cosmetology Education

EUPHORIA INSTITUDE

High School Diploma -

CENLA

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Veronica Velez Osorio