Veronica Vyas

• Analyzed and processed order data to ensure accurate processing and fulfillment.
• Resolved discrepancies in order documents by collaborating with team members and updating records to ensure accuracy.
• Validated and verified order acknowledgements for completeness and accuracy,
• Communicated with vendors to confirm product availability and obtain pricing information for order processing.
• Prepared work orders, tracked shipments, and invoiced upon job completion
• Generated product quotes using 2020 CAP Worksheet to assist sales team in closing deals.

• Analyzed and processed order data to ensure accurate processing and fulfillment including pricing accuracy, delivery dates, and payment terms.
• Identified discrepancies in order documents, collaborated with team members to resolve issues, and updated records to ensure accuracy.
• Checked order acknowledgements for completeness and accuracy during processing.
• Utilized contract-based quoting and pricing strategies, including GSA and OMNIA, to formulate quotes to customers.
• Conducted basic product quoting using the 2020 CAP Worksheet for accurate pricing.
• Prepared work orders, tracked shipments, and invoiced upon job completion
• Managed and maintained customer-facing product catalogs across multiple platforms, ensuring accurate, up-to-date pricing, product descriptions, and specifications
• Obtained quotes from various vendors to determine most cost-effective purchasing options.
• Collaborated with cross-functional teams to forecast sales and revenue
• Developed and maintained strong vendor relationships, facilitating timely product delivery and consistent supply chain efficiency.
• Assisted in resolving disputes with suppliers regarding defective merchandise or late deliveries.
• Led sustainability initiatives in procurement practices to support environmental and social goals.
• Coordinated with logistics to ensure timely instal and delivery of purchased product.
• Managed warranty claims process from initiation to resolution, ensuring timely resolution and customer satisfaction.
• Served as primary point of contact for installers and customers, ensuring clear expectations and successful project completion.

Oversaw office compliance and generated weekly and monthly reports to ensure provider documentation was complete and risks were minimized.

• Established and updated written protocols for office processes, ensured adherence to procedures, managed hiring, evaluations, disciplinary actions, and oversaw timesheet and PTO management.
• Oversaw staff management processes, including hiring, evaluations, and disciplinary actions.

Managed risk assessment processes to ensure compliance and safety standards were met.

• Patient grievances, professional liability: oversee all areas of risk management,
• Conducted weekly and monthly audit reports and capacity assessments, facilitated monthly staff meetings, presented data to staff, and maintained patient retention metrics.

Patient Advocate

• Acted as patient advocate by facilitating communication and resolving billing issues.
• Wrote letters of medical necessity, worked with non compliant patients and patients in need of financial assistance to get the care they need, coordinate care with hospital labor and delivery.

Provided administrative support to providers by managing meeting logistics and schedules.

• Created schedules for 7 providers at 3 different locations, also including hospital call schedule
• Oversaw ordering for 3 locations, received orders, ensured all invoices are correct before approving for payment, daily deposits, maintained collections spreadsheet
• coordinated onboarding for new providers, contracts, marketing, staffing