Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Veronica Ware

Summary

Empathic, effective and motivated Medical assistant able to combine clinical experience with compassion to meet challenges facing today's healthcare organizations. Looking to join medical team dedicated upholding highest standards of patient care.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Registered Medical Assistant Float Pool

Mercy Hospital South
12.2023 - Current

Floating medical assistant

  • Contributed to team success by cross-training in various clinical areas to provide coverage when needed.
  • Promoted a positive patient experience with compassionate care, addressing concerns, and providing resources for further education on health topics.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Reduced wait times for patients by swiftly triaging incoming cases based on urgency or severity of symptoms.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.

Registered Medical Assistant

Mercy Hospital South Obion
08.2022 - 12.2023
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Documented vital signs and health history for patients in clinic and hospital environments.

Registered Medical Assistant

Mercy Internal Medicine
07.2020 - 07.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.

Medical Assistant

ablerts consulting group/mercy health
01.2020 - 03.2020
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Carefully prepared, reviewed and submitted patient statements.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Monitored patient stability by checking vital signs and weight.
  • Answered appointment calls.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Medical Assistant

Associated Physicians Group
05.2019 - 01.2020
  • Evaluated patient histories, complaints, and current symptoms.
  • Managed patients recovering from medical or surgical procedures.
  • Delivered exemplary assistance with patient surgery preparation by administering proper medication, monitoring patients' conditions and determining abnormalities.
  • Anesthetized or sedated patients, monitored vital signs and equipment and provided post-anesthesia care instructions.
  • Followed strict schedules during surgeries.
  • Educated patients and families about procedures, risks and benefits of anesthesia.
  • Administered pain relief medication.

Patient Care Assistant

Help at Home
11.2016 - 04.2019
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Provided care, comfort and emotional support to children and adolescents facing serious illnesses and medical procedures.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
  • Facilitated games and other activities to engage clients and provide mental stimulation or entertainment.

Education

Diploma - Medical Assistant

St Louis College of Health Careers
St Louis, MO

Diploma - Pharmacy Technology

St Louis College of Health Careers
St Louis, MO

Skills

  • Medical billing and collections
  • Creating medical exhibits
  • Medical facility familiarity
  • Blood collection
  • Urine analysis
  • Ekg
  • Flu testing
  • Lipid panels
  • Vitals
  • Assisting with paps
  • Pain injections-Ilesi, tfesi, sacroiliac, medial branch block, pressure points
  • Immunization Of all ages
  • Pregnancy testing
  • Medication Administration
  • Medical Terminology
  • Vital Sign Monitoring
  • Patient Scheduling
  • Phlebotomy
  • OB/GYN Procedures
  • Knowledge of EKG Rhythm Interpretation
  • Direct Patient Care
  • CPR
  • Monitoring Patient Progress
  • EMR / EHR

Certification

  • RMA - Registered Medical Assistant

Timeline

Registered Medical Assistant Float Pool

Mercy Hospital South
12.2023 - Current

Registered Medical Assistant

Mercy Hospital South Obion
08.2022 - 12.2023

Registered Medical Assistant

Mercy Internal Medicine
07.2020 - 07.2022

Medical Assistant

ablerts consulting group/mercy health
01.2020 - 03.2020

Medical Assistant

Associated Physicians Group
05.2019 - 01.2020

Patient Care Assistant

Help at Home
11.2016 - 04.2019

Diploma - Medical Assistant

St Louis College of Health Careers

Diploma - Pharmacy Technology

St Louis College of Health Careers
Veronica Ware