Veronica White

Work History

Dicks Sporting Goods

06.2020 - Current

Increased sales by implementing effective merchandising techniques and maintaining visually appealing displays.
Strengthened team performance by conducting regular training sessions on product knowledge and sales strategies.
Evaluated employee performance regularly, providing recognition for achievements and coaching for areas of improvement.
Maintained store cleanliness and organization, ensuring a pleasant shopping experience for all customers.
Resolved customer complaints professionally, working to find satisfactory solutions that protected both client interests and company policies.
Promoted upselling opportunities by educating staff on current promotions and incentives designed to drive sales growth.

Oak & Stone

01.2019 - 03.2020

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
Utilized knowledge of menu to make recommendations, enhancing customer dining experience.

Tatum Ridge Golf Links

11.2018 - 03.2020

Served food and beverages promptly with focused attention to customer needs.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Prepped and prepared meals for customers.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.