Veronica Williams
Tacoma,WA
Summary
Registered Nurse with over 35 years of professional and diverse nursing experience. Seeking to provide optimal patient care with evidence-based protocols. In addition, will role model leadership and teamwork to get the best outcomes for all patients. My executive nursing experience includes budgeting and finance analytics out of state to ensure safety.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Registered Nurse
Seattle Children's Hospital
Seattle
2021.05 - Current
- Assess the mental (self-harm or homicidal ideations) of children from the ages of 4-17
- Assess the physical and mental needs of disabled and severely cognitively impaired
- Interview and report the child's change in condition compared to history-related deconditioning
- Assist in the development of a care plan and interpret
- Recognize symptoms that indicate the early stages of serious physical, emotional, or mental problems and other needs for medical care of children
- After establishing the care plan, provide a variety of nursing services
- These include administering treatments and medications; directing rehabilitative activities; and counseling and teaching concerning the patient's condition.
Charge Nurse Community Care Units
Veterans Administration (American Lake, Tacoma, WA)
Tacoma
2019.06 - 2021.02
- Assess the physical and mental needs of disabled and cognitively impaired Veterans
- Interview and report the Veterans' change in condition compared to history-related deconditioning
- Assist in the development of a care plan and interpret
- Recognize symptoms that indicate the early stages of serious physical, emotional, or mental problems and other needs for medical care of Veterans
- After establishing the care plan, provide a variety of nursing services
- These include administering treatments and medications; directing rehabilitative activities; and counseling and teaching concerning the patient's condition
- Work with an interdisciplinary team to monitor health status, identify community health problems and diagnoses, and investigate health problems and hazards
- Perform segments of community assessments to develop a plan of action for case management
- Investigate health problems and hazards such as communicable diseases and develop a recommended plan of action to address these issues.
Telephone Triage (Community Care Line)
University of Washington Medicine (Seattle, Washington)
Seattle
2018.04 - 2019.05
- Assisted with nurse case management and collaborated with providers and other departments to ensure the provision of quality patient care complied with local, state, and federal regulations and accreditation standards
- Performed patient triaging and oversaw the nurse phone line; talked directly to patients on the telephone and directed them as needed to emergency rooms (ERs), urgent care centers, home care advice or to schedule patients to their physician during office hours
- Determined urgency of seeing the patient based on brief assessment and on familiarity with a patient’s condition and history
- Use computerized clinical decision-making including algorithms that closely imitate physician logic and thought patterns, as a guide
- Sent patients with high-risk chief complaints such as chest pain, abdominal pain, or severe headaches to the ER immediately or arranged for an ambulance
- Arranged appointments for patients who do not need to go to ER but need to see a physician
- Consulted with the physician as needed
- Ensured accurate notes of all consultations and treatments were recorded in the patient’s record via the Epic Ambulatory Electronic Health Record system
- Acted, when designated, in an “Ask a Nurse” capacity, handling routine information requests from patients
- Served as a clinical resource and professional role model for other nursing staff
- Assisted the Managing Nurse with developing nursing policies and procedures
- Provided patient education regarding disease processes, therapies, and healthful behaviors
- Communicated appropriately and tactfully with staff, consultants, patients, significant others, and the community
- Reduced conflict and increased patient satisfaction whenever possible through timely response to calls.
Director of Nursing
Recovery Innovations Pierce County Recovery Response Center (Lakewood, WA)
Lakewood
2013.05 - 2018.03
- Managed inpatient care for individuals with acute and chronic mental health issues and/or drug addiction healthcare matters in a psychiatric setting; provided safe, quality care, utilizing evidence-based nursing protocols as the basis for continuity of care
- Planned, organized, directed, supervised, and evaluated all nursing services provided in the facility to achieve desired clinical and financial outcomes
- Ensured facility was following all regulatory requirements and Center standards; complied with laws and regulations in accordance with Center Health Services, Inc.'s Corporate Compliance Program; completed rounds of the facility at least daily to ensure compliance with all policies, procedures and regulations
- Ensured physicians made visits as required; ensured each resident's/patient's RAI/IPOC process was carried out on a timely basis
- Ensured necessary equipment, supplies, and staffing were available for the delivery of the prescribed resident/patient care
- Recruited, trained, supervised, scheduled, and handled personnel issues in the nursing department; ensured nurses administered discipline fairly and nurses prepared written evaluations as required
- Represented the facility in various professional and community activities
- Participate in marketing, planning, activities, and evaluation
- Treated all residents, visitors, and staff with courtesy
- Ensured customer service standards for the nursing department
- Attended and participated in in-service training and performance improvement ("PI").
Contract Registered Nurse – Step-down and Emergency Room
Maxim Staffing: St. Claire emergency nursing (Tacoma, WA) St. Joseph (as LPN) and Group Health (urgent care)
Tacoma
2000.06 - 2013.04
- Performed holistic and comprehensive physical, psychological and social assessments
- Observed to detect early clinical changes in patient's condition and alerted personnel
- Prioritized actual and potential problem/needs; handled and effectively intervened in critical patient care situations and remained calm
- Developed realistic and preferred outcomes for identified patient needs and evaluated patient's progress toward outcomes; revised the plan of care when appropriate and assisted all team members
- Self-directed in providing and managing safe, therapeutic care for groups of patients
- Demonstrated knowledge and required safety skills in area of assignment and, when appropriate, in the following: emergency preparedness plan, hazardous materials, fire plan, equipment failure emergency plans, and utility outage response procedures for this area
- Affirmed and guided all levels of nursing and ancillary staff assigned to the work unit.
Education
Bachelor of Science Nursing -
Purdue University Global
01.2020
Associate’s degree in nursing -
Excelsior College
01.2009
Master of Business Administration -
City University
01.1996
Bachelors of Arts in management -
University of Puget Sound
01.1982
Licensed Practical Nursing -
LH Bates Vocational
01.1979
Skills
- EMR Systems
- Epic software
- Nursing Infection Control
- Triage emergency nursing management
- Infectious disease control
- Acute and rehabilitative care
- Licensed RN
- Patient Assessments
- Medication Administration
- De-Escalation Techniques
- Medical Recordkeeping
- Rehabilitation Assistance
Certification
- RN 60097491
- Basic Life Support (BLS)
Timeline
Registered Nurse
Seattle Children's Hospital
2021.05 - Current
Charge Nurse Community Care Units
Veterans Administration (American Lake, Tacoma, WA)
2019.06 - 2021.02
Telephone Triage (Community Care Line)
University of Washington Medicine (Seattle, Washington)
2018.04 - 2019.05
Director of Nursing
Recovery Innovations Pierce County Recovery Response Center (Lakewood, WA)
2013.05 - 2018.03
Contract Registered Nurse – Step-down and Emergency Room
Maxim Staffing: St. Claire emergency nursing (Tacoma, WA) St. Joseph (as LPN) and Group Health (urgent care)
2000.06 - 2013.04
Bachelor of Science Nursing -
Purdue University Global
Associate’s degree in nursing -
Excelsior College
Master of Business Administration -
City University
Bachelors of Arts in management -
University of Puget Sound
Licensed Practical Nursing -
LH Bates Vocational
- RN 60097491
- Basic Life Support (BLS)
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