VERONICA WILLIAMS
Tacoma
Summary
Experienced Nursing Professional specializing in behavioral health crisis intervention and patient education. Led multidisciplinary collaboration and care coordination to enhance patient safety and quality improvement. Strong background in clinical operations, ensuring regulatory compliance and promoting team development.
Overview
16
16
years of professional experience
Work History
Clinical Emergency Triage – Substance Use Disorders
The Tacoma Project
Tacoma
10.2025 - Current
- Conducted rapid clinical assessments and triaged patients with substance use disorders in [outpatient/inpatient/community-based] setting to facilitate timely interventions
- Provided crisis intervention and stabilization in high-pressure environments to ensure patient safety and immediate support
- Coordinated care with multidisciplinary teams to enhance continuity of treatment and improve patient outcomes
- Maintain accurate and compliant electronic health records
Behavioral Health Registered Nurse
Seattle Children's Hospital
Seattle
02.2024 - 09.2025
- Provided behavioral health care for pediatric patients in acute care settings, managing 10+ patients per shift
- Conducted mental and physical health assessments and developed individualized care plans
- Delivered crisis intervention and de-escalation for high-risk patient situations
- Collaborated with interdisciplinary teams to support treatment planning and patient stabilization
- Administered medications and monitored effectiveness and patient response
- Educated patients and families on treatment strategies and mental health support
Charge Nurse – Community Care Unit
U.S. Department of Veterans Affairs
Tacoma or Lakewood
06.2019 - 02.2021
- Directed daily operations and patient care for unit serving 25+ patients with chronic and behavioral health conditions, ensuring continuity of care and adherence to treatment protocols
- Supervised and supported team of [confirm number] nursing staff, delegating assignments to maintain safe and efficient care delivery and enhance patient outcomes
- Led response efforts during high-acuity and emergency situations, including rapid response and code events
- Collaborated with interdisciplinary teams to develop and implement complex patient care plans, improving coordination and patient satisfaction
- Monitored care quality and implemented improvements aligned with clinical standards
- Supported staff development, onboarding, and training of new team members
Education
Master of Science - Nursing
Purdue University Global – School of Nursing
Fayette, IN03-2026
Master of Business Administration -
City University of Seattle
Skills
- Crisis intervention
- Crisis management
- Substance use education
- Patient education
- Care coordination
- Care coordination
- Multidisciplinary collaboration
- Quality improvement
- Regulatory compliance
- Workflow efficiency
- Regulatory compliance
Certifications And Licensure
- Registered Nurse (RN), Washington
- Basic Life Support (BLS)
- Advanced Cardiovascular Life Support (ACLS)
Accomplishments
- Dean's List
Timeline
Clinical Emergency Triage – Substance Use Disorders
The Tacoma Project
10.2025 - Current
Behavioral Health Registered Nurse
Seattle Children's Hospital
02.2024 - 09.2025
Charge Nurse – Community Care Unit
U.S. Department of Veterans Affairs
06.2019 - 02.2021
Master of Science - Nursing
Purdue University Global – School of Nursing
Master of Business Administration -
City University of Seattle