Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative
Veronica Zaldana

Veronica Zaldana

Sanford,FL

Summary

A highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Independent worker with medical experience and fastidious nature dedicated to patient care.

Overview

10
10
years of professional experience
1
1
Certificate

Work History

Certified Medical Assistant/clerk/covid tester

Seminole County Health Department
Sanford, FL
02.2021 - 08.2022
  • Covid vaccinator, input data, recorded vitals, administered vaccines (children and adults), worked front desk, roomed patients.
  • Assisted with vaccine coordination and vaccine ordering.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Efficient with HMS, FL shots, Microsoft Word, excel, and Outlook.
  • Educated patients on vaccines receiving
  • Did Billing and Coding for Medicaid and other insurances
  • Cashiered at front desk and managed petty cash
  • Excellent customer service
  • Worked with my team to vaccinate 400+ clients in one day

Certified Nursing Assistant

Healthcare And Rehab Of Sanford
Sanford, FL
04.2012 - 12.2020
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Transported patients between rooms and appointments or testing locations.
  • Performed complete baths and showers
  • Charted daily assessments and routine
  • Assisted and total care on 15-20 PTs during shift
  • Worked Morning, evening , and night shifts

Medical Assistant Intern

Florida Internal Medicine
Lake Mary, FL
07.2019 - 08.2019
  • Talk and interact with Doctor, patients and family members
  • Created and prepared patient charts accurately for clinics and medical professionals.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Confirmed appointments, Scheduled appointments, Cancelled appointments, Rescheduled appointments
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Performed EKGs
  • Submitted prescriptions to pharmacy via phone, fax or web.
  • Performed Ear Lavage
  • Strep and flu swabs
  • Sterilization using auto clave
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Obtained client medical history, medication information, symptoms and allergies

Assistant/Intern

Financial Aid Network
Altamonte Springs, FL
01.2018 - 03.2018
  • Check loan agreements to ensure that it is complete and accurate, according to policies
  • Contact applicants or creditors to resolve questions about applications or to assist with completion of paperwork
  • Maintain and review account records, updating them according to status change
  • Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
  • Sent out company thank you letters
  • Sent emails that showed paper work we needed from customer to complete process
  • Sent out PDF files that contained personal information
  • Worked with Microsoft, Excel, Outlook, and Smartsheet
  • Scan paper from scanner to computer
  • Print out documents and file them
  • Answered phones and directed them accordingly
  • Kept neat workspace
  • Stayed organize
  • Set reminders on computer

Education

High school diploma or GED -

Griggs International Academy
Gainesville FL
04.2010

Diploma - Certified Nursing Assistant

Gainesville Job Corps
Gainesville FL
04.2010

Associate of Science - Business Management

Altamonte City College
06.2018

High School Diploma -

Southern Technical College Sanford FL
Sanford FL
08.2019

Skills

  • FL Shots
  • HMS
  • Covid testing
  • Input data
  • Travel assessment
  • Cashier
  • Proper Waste Disposal
  • Pulse Oximetry
  • Inventory and Supply Management
  • Collections of samples
  • Scanned documents
  • Transcribed immunization records
  • Billing and code
  • CPR certified
  • Vaccinate patients
  • Supervised team
  • Supervise vaccinations
  • Clean and restock areas
  • EMR Systems
  • Patient Care
  • Vital Signs
  • Smartsheet
  • Computer Skills
  • Customer Service
  • Patient Care
  • Amazing charts
  • Medical Office Experience
  • Medical Records
  • Venipuncture
  • CNA
  • Quick learner
  • Fast Paced
  • Computer Educated (Microsoft, excel, etc)
  • Billing and Coding
  • HIPAA Compliance
  • Injection Administration
  • Operating EKG Equipment

Certification

  • CNA - Certified Nurse Assistant
  • CMA - Certified Medical Assistant
  • CPR

Timeline

Certified Medical Assistant/clerk/covid tester

Seminole County Health Department
02.2021 - 08.2022

Medical Assistant Intern

Florida Internal Medicine
07.2019 - 08.2019

Assistant/Intern

Financial Aid Network
01.2018 - 03.2018

Certified Nursing Assistant

Healthcare And Rehab Of Sanford
04.2012 - 12.2020

High school diploma or GED -

Griggs International Academy

Diploma - Certified Nursing Assistant

Gainesville Job Corps

Associate of Science - Business Management

Altamonte City College

High School Diploma -

Southern Technical College Sanford FL
  • CNA - Certified Nurse Assistant
  • CMA - Certified Medical Assistant
  • CPR
Veronica Zaldana