Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Veronica De Jesus

Altamonte Springs,FL

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Assistant

Aluma Wellness
10.2023 - Current
  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Sales Associate

Royal Tee Essentials
05.2023 - 10.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Medical Assistant

Upperline Health
12.2022 - 06.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Emergency Healthcare Specialist

US Army
07.2019 - 12.2022
  • Managed and trained new personnel.
  • Supported patients and family members, actively listening to concerns and offering compassionate care.
  • Represented and interpreted agency's functions and services to other institutions, public, government agencies and other organizations.
  • Answered patient inquiries and provided information about healthcare services.
  • Supported office operations by expertly handling administrative needs.
  • Took patient medical histories and vital signs as well as performed venipunctures, injections and diagnostic procedures.

Education

Certification - Emergency Medical Technology

U. S. Army Medical Department Center And School
San Antonio, TX
08.2020

High School Diploma -

University High School
Orlando, FL
06.2019

Skills

  • Strong Organizational Skills
  • Administering Vaccines
  • Mental Health Support
  • Critical Thinking Skills
  • Electronic Health Records Systems
  • Motivated Self-starter
  • Strong Customer Service Orientation
  • Exceptional Oral and Written Communication

Certification

  • Adult and Pediatric First Aid/CPR/AED Training - August 6, 2021

Languages

Spanish
Native or Bilingual

Timeline

Medical Assistant

Aluma Wellness
10.2023 - Current

Sales Associate

Royal Tee Essentials
05.2023 - 10.2023

Medical Assistant

Upperline Health
12.2022 - 06.2023

Emergency Healthcare Specialist

US Army
07.2019 - 12.2022

Certification - Emergency Medical Technology

U. S. Army Medical Department Center And School

High School Diploma -

University High School

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Veronica De Jesus